Offers a full spectrum of shipping and supply chain management services.
Estes Express Lines (estes-express.com) has 127 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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jane M.
Horrific experience. Lies and deceit were my experiences. They called to tell me my window for delivery, then postponed, then cancelled. They said I couldnt speak to a manager or a supervisor about the non delivery and told me I just had to deal with it. I would give zero stars if I could
Me
Sent 3 skids with Estes. Paid for the space for all 3 not to be stacked. They stacked them and ruined all 3 skids. Wouldnt pay claim sighting it was our fault how we packaged them! The driver accepted them when he picked them up! Used them for 20 years and they wouldnt pay the full claim. Screw you Estes!!!!!! Im telling all my customers not to use you anymore!! ***UPDATE**** Estes closed our claim and paid us one penny per pound. If you were going to do that to us you should have kissed us first.
Wayne B.
that helped get my ari back on
Darin
Scheduled delivery. The time came and went. I called the delivery center and they lost a 300 pound hitch in their system. An investigation found that it was delivered to the wrong consignee. Will not use them again.
Karla M.
I ordered a $3,500.00 freeze dryer from Scheel's. Estes left it sitting at the bottom of a steep 1/4 mile driveway. My husband and I are in our 70's and we were expected to somehow get this huge 245 pound package up a steep driveway. No one told us it was their policy to leave things at the end of the driveway. Customer service was very abrasive and rude when I complained. I will not order anything from anyone who uses Estes ever again.
John C.
They didn't show up during the 2.5 hour pick up window. I was there early and left late. I called dispatch and the driver claimed he was there at a time when I was there. He also claimed he called more than once. He didn't, there were no missed calls on my phone. Estes supports a liar driver.
J C.
Worst shipping company! I have been waiting 4 weeks for delivery, when they finally called to set up a time to deliver between the hours of 10am to 4pm where they make a point to outline that you MUST be there during this time. They never showed up, no call, nothing. This is the second time I’ve used them and I won’t be using them a third time. Such a joke. Hard to imagine how they’ve made it this far.
Ken L.
Perfect experience with Estes Eau Claire. Updates were provided via text. I also received a call from Zack the day prior to the shipment confirming location, time of shipment and accessibility of an over the road truck. Delivery window was 1-3pm and delivery arrived at 12pm. Boxes were in perfect condition. The delivery driver, Jason brought the 4 boxes into my house. Very polite and professional delivery. A perfect experience!
