eSkinStoreReviews of eskinstore.com

What a joke. I placed an order and only later found out one item was secretly backordered. No proactive updates, just silence until I chased them down. And now they want to charge me shipping if I cancel the item they can’t even deliver? Really? If this is how they treat paying customers, I’d strongly suggest spending your money elsewhere.

Awful - took two months for an item to arrive, customer service kept telling me that it will be arriving in the next 7 days. When I asked to cancel the whole order they said they can't do ot for the whole order and only items not in stock. It was just the worst experience ever, I would never purchase from here again and would warn everyone not to purchase from this website as it's borderline scam. Wouldn't touch it with the bargepole, companies like this should be sued

Terrible customer service . BUYERs BEWARE! Only sent me one shiwerhead unpaid for two. Returned the one and only credit for one. Been doing this for two months. Never answer emails. Terrible terrible customer service. No phone numbers. Clearly owners don’t care. Anyone is better

I normally don’t do reviews but thought I should share my experience. Watched the video and it seemed like a great product but it’s been a little bit of a let down. The first filter only lasted 3 weeks. Called company and they said they had a bad batch of filters. Their response was we can send you a 1 time complimentary filter. Which I have not gotten yet. We sent a video showing old filter and new filter. NO water pressure. Clearly something wrong with product if it does not last the 3 months it is suppose to. You should honor product warranty. Not a 1 time complimentary filter. Since you have had defect in the product. Made us feel like we did something wrong. I order 4 filters probably from the same batch because the 2nd one is loosing pressure after 3 weeks. Also seems to make my hair and skin feel dry!! Suppose to make it feel better. My water softener does a better job. Paid 175 plus for head and Total of 4 filters. That should be a year’s supply. Not even lasting 2 months. I already threw my old Shower head away. I want to send product back and get a refund ! Tired of buying stuff and it not being any good! Especially @ 175.00 Very frustrating!

Super rude and unprofessional. Advertise products they don’t actually carry and charge twice as much

They are 100% a scam and based on the way they emotionally respond to some of these reviews, I would say the support agents are part of it. I did get them to cancel my order but we need to report them to the BBB.

I bought from them on May 5th and paid for fast service of 4 or 5 business days for almost 16 dollars for delivery, it was supposed to have arrived by now and they didn't even give us a tracking number so we can locate where it is. I'm going to wait another 4 days, if it doesn't arrive I'm going to the police and I'm going to sue this website!

I bought from them on May 5th and paid for fast service of 4 or 5 business days for almost 16 dollars for delivery, it was supposed to have arrived by now and they didn't even give us a tracking number so we can locate where it is. I'm going to wait another 4 days, if it doesn't arrive I'm going to the police and I'm going to sue this website! My