lois K.
Ordered 3 bottles of Deborah Lippmann…
Ordered 3 bottles of Deborah Lippmann nail polish. Two came in a box, and the third was unboxed. They told me to send an email and my response was they checked and in the future the product will be sent without a box. I've ordered this product in the past and it has always come boxed. I told them I was going to give them a poor review and they said they didn't care.
Response from eSkinStoreMar 5, 2025
Dear Lois, we have been informed by manufacturer that the products you ordered were discontinued. We are sorry that one of the item that was missing packaging which is how we received it from our supplier. We are always willing to accept return at no cost for defective items for a full refund.