eSkinStoreReviews of eskinstore.com

I put an order on apr-24, paid for expedite (3-5 days) today is may-6 and they havent sent yet the track #. No response on chat. Dont buy from them

DO NOT ORDER from this company. They promise expedited shipping but did not have the product in stock. I've waited three weeks and will have to cancel the purchase with my credit card company.

I’ve paid for expedite shipping (3-5 days delivery). After 6 days i called them and the response was they were waiting for the product to be available to ship which would take 2-4 days to start the shipping proccess

Ordered a product on April 12th and it still hasn’t shipped yet …it’s now April 28th. They haven’t responded to my request for delivery updates. I will cancel my order if they bother to respond to me…I am worried I just lost $120! Don’t bother with this company.

Poor communication and customer service. They don't ship anything out and you have to contact them to cancel. Luckily I paid with Klarna and they reversed charges after 10 days of them not processing my order. I had high hopes because it said it was a Canadian Company. Wouldn't waste time on this site.

Having survived for years without TNS Adavanced+ and [plated] intense serums (one old favourite, one new one) I didn't mind waiting a few weeks for delivery. I was not disappointed. I bought bundles to save on costs and now I'm stocked with best in class products for a year - they work wonders in tiny amounts and last a long time. So I am very happy with my purchase. It may be true that "The way-yay-ting is the hardest part" ... but I can work with that by re-ordering early. I live in Australia and these products are hard to access.

Great servic and super fast delivery, thank you!

31 days and still no product – Avoid this company When I reached out for an update, I received a mediocre response on Jan 13th blaming "supplier issues" and offering free samples as a "goodwill gesture." While the gesture sounded nice, it was hollow—no shipment has followed, and there has been no further communication regarding when (or if) my order will actually arrive. It is completely unacceptable to wait a full month for a product with zero transparency and no tangible progress. I have now requested a full refund. Save yourself the frustration and shop elsewhere.