Abdul A.
Always excellent customer service 👍
Always excellent customer service 👍

eSIM4Travel belongs to FreshQ Inc. in Silicon Valley, CA, United States.eSIM4Travel serves as an online service provider catering to travelers and is supported by telecommunications service providers. We offer competitive services empowered by an efficient network of online service partners
eSIM4Travel (esim4travel.com) has 201 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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201 approved reviews, newest moderated first
Abdul A.
Always excellent customer service 👍
Jürgen F.
Kann leider nur 2 Sterne vergeben. Die Datenverbrauch / Anzeige in der Türkei funktioniert nicht. So wusste man nie ob man noch genug Datenvolumen hat. Plötzlich ging dann nichts mehr. Andere Anbieter die ich getestet haben können das viel besser
Wilf F.
I've used eSIM4Travel from Europe (3 times) and from Canada, and it's been brilliant every time. Had problem this time, and the chat line sorted it in 10 minutes. I'd recommend deleting old unused eSIM's before you install a new one, to avoid my problem of accidentally using the old expired one 😂.
Response from eSIM4TravelOct 9, 2026
Thank you for your review 😊 We're glad eSIM4Travel has kept you connected on three trips across Europe and in Canada, and that our 24/7 live chat support could quickly sort out the issue this time. Thank you for pointing out such an important little detail! Wherever you travel next, whether it's Europe, Canada or somewhere new, we'd love to keep you connected with an eSIM4Travel travel eSIM. Wishing you all the best,💓💓 Giny @esim4travel
Davu S.
I had problems with my eSim, they helped me resolve it 10/10.
Response from eSIM4TravelOct 9, 2026
Thank you for your review and the 10/10 😊 We're glad eSIM4Travel's 24/7 live support could help you resolve your eSIM issue and get you connected on your trip. Whenever you need a travel eSIM for your next adventure, we'll be here for you! Wishing you all the best,💓💓 Giny @esim4travel
Lang
由於公司和eSIM4Travel 有合作,因此每次出國都是忠實的使用者! 以往赴日、美使用都非常順暢,到了當地都能很絲滑地接上網路。 但是這次在香港,根據官網指示操作了三次,重新設置及開機了三次,仍無法成功使用。 本I人在無計可施的情況下,只好選擇聯繫客服。 真的很感謝Claire溫暖的協助以及專業的態度,讓我在最短時間內,就把現代人最離不開的生存必須—網路問題處理好!!! 再次感謝Claire!!是很優秀的客服人員!!
Response from eSIM4TravelOct 9, 2026
謝謝您的評論,也謝謝您一直以來的支持 😊 很開心 eSIM4Travel 的旅遊 eSIM 在日本和美國都讓您一落地就順利上網。 這次在香港讓您多花了時間設定,真的辛苦了, 也很高興 24 小時線上客服能及時幫您把網路問題處理好。 您的感謝我們一定會轉達給 Claire! 期待下一趟旅程,繼續讓 eSIM4Travel 陪您在各地保持連線。 Wishing you all the best,💓💓 Giny @esim4travel
Firatnas B.
Costumer service tried every opportunity to help me, and in the end it worked out. I am very happy. It was also very quick
Al
Customer service, although may require some patience, is genuine and generous. The product works perfectly as advertised and is easy to set up.
Chris
I just purchased 2 eSIMs for Alaska. The customer service agent, Claire, held my hand through the process and gave me a discount code, as well. Superior service!