Aero-E e-sim ft. SIM2ROAM Reviews | Read Customer Reviews of esim.aerobile.net

Aero-E e-sim ft. SIM2ROAMReviews of esim.aerobile.net

4.077 reviews
Computers & Phones
4800 Sugar Grove Blvd #318, Stafford, Texas

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Aero-E e-sim ft. SIM2ROAM

About Aero-E e-sim ft. SIM2ROAM

Aerobile provides cost-effective international roaming data services. Founded in 2006 in North Carolina, USA by two Taiwanese students, the company was created to solve the high cost and complexity of international roaming. In 2009, AEROBILE LLC was officially established in Taiwan, offering prepaid SIM cards and WiFi routers that cover almost every continent. Our Taipei Store, opened in 2015, continues to provide professional and friendly customer service to ensure every traveler enjoys smooth and reliable mobile connectivity.SIM2ROAM is our Amazon-based brand, dedicated to business and travel SIM cards and eSIMs. With a strong presence across the US, Europe, Canada, and Australia, SIM2ROAM has earned over 30,000 five-star reviews, making it one of the most trusted names for travelers worldwide.

Aero-E e-sim ft. SIM2ROAM (esim.aerobile.net) has 77 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: esim.aerobile.net
Website: esim.aerobile.net
Category: Computers & Phones
Location: Stafford, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Aero-E e-sim ft. SIM2ROAM reviews

77 approved reviews, newest moderated first

SeanM
Nov 14, 2025
Works as advertised!
I've used Aero's SIM cards off Amazon in the past and they worked just fine. The instructions could use a bit of polish in the fonts/formatting department - but I can say I've zero issues. Used an esim this time around for a trip and that process was even easier. It can take a bit of fiddling / swapping networks in the iPhone settings to make it connect but I think that's a carrier / apple thing personally. Once it was activated it just worked the entire trip and was much more affordable than my carriers data roaming charges would've been.
Response from Aero-E e-sim ft. SIM2ROAMNov 17, 2025
Dear Sean, Thank you for your detailed feedback and constructive suggestions. And thank you for trying different settings on your phone. Indeed, in most cases, usage issues can be resolved easily with just a few small adjustments to the device settings. I hope every trip you take with us goes smoothly and brings you joy. Thank you again! Best Regards, Josh
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Jonathan
Nov 6, 2025
Esim not working and aero service not…
Esim not working and aero service not talk for me !! I want a full refund please
Response from Aero-E e-sim ft. SIM2ROAMNov 7, 2025
Dear Jonathan, Thanks for your feedback and sorry about the situation. This is an untrue and irrational review. You emailed us 13 hours ago, and we replied within 20 minutes. You requested a refund, which we refunded you within 30 minutes and notified you via email. Please check with your bank to confirm receipt of the refund. If you haven't received it, please contact us again. Additional explanation: Your product has been successfully activated. Usually, the inability to use it is due to some settings adjustments. We believe you are in a hurry and have already purchased other products locally. If you don't want to try setting it up, that's fine; we also promptly refund you. We have no comment to you leaving a one-star rating due to dissatisfaction, but your review content is inaccurate. We did reply to you and you did response to us. Best Regards, Josh
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Bluerain
Nov 6, 2025
Use this eSim in Koror
Use this in Koror. Connected but there was no internet. Contacted the company via chat using hotel Wifi and provided guidance to correctly set up. The setting was not automatic. It would have been better if instruction were available before or after purchase of eSim. Signal was on and off but generally work when google map was needed.
Response from Aero-E e-sim ft. SIM2ROAMNov 7, 2025
Dear Bluerain Thanks for your feedback and it's great to hear that our customer service has solved your problem. We apologize about the rare case of device setting issue. Most of the device setup it automatically so we didn't attach the setting to avoid customer get confused. Thanks for your patience and understanding. Best Regards, Josh
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Fahad Q.
Nov 3, 2025
Excellent
Excellent. Liked it.
Response from Aero-E e-sim ft. SIM2ROAMNov 4, 2025
Dear Fahad, Thank you for your kind review! We're glad to have provided you with quick and efficient service. Your feedback means a lot! Best Regards, Josh
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Bruce S.
Oct 28, 2025
Installation worked well
Installation worked well, coverage has been very good. The registration never worked, tried it 3 times.
Response from Aero-E e-sim ft. SIM2ROAMOct 29, 2025
Dear Bruce, Thanks for your feedback. We did got few complaints recently about the Orange registration. We've contact the supplier and figure it out that there was a wrong digit displayed to the user from their system. We apologize for the situation. We've email you the correct ICCID for registration, please kindly check and let us know if you need further assistance. Thanks for your patience and understanding. Best Regards, Josh
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S B.
Oct 23, 2025
Italy eSIM did jot work
I got Italy 2 week eSIM. It did not work at all. I contacted whatsapp support number. They suggested multiple options. But they were unable to resolve the problem. In the end they refunded my purchase.
Response from Aero-E e-sim ft. SIM2ROAMOct 28, 2025
Dear S, Thanks for your feedback. I've reviewed the conversation and understand the situation. Thank you for your patience and kindness, and for treating our customer service team with such courtesy. Your setup and operation were all correct, and we’ll ask our local partners to check the status of the product to avoid this happen in the future. We’re sorry for the time this has taken, and we hope to have the chance to serve you again in the future. Best Regards, Josh
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AL
Oct 23, 2025
Easy to install
Very easy to install and purchase more data.
Response from Aero-E e-sim ft. SIM2ROAMOct 28, 2025
Dear AL, Thank you for your feedback. It helps more people know that we not only provide global eSIMs but also offer top-up and extension services. You’ll never have to worry about running out of data again :) We hope you encounter beautiful scenery every single day. Best Regards, Josh
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M.N.
Oct 23, 2025
Just perfect
Just perfect. Everything was good. And even in the shortest time. Between purchase and flight to the US were only a couple hours and everything worked out perfectly. Will buy again next time
Response from Aero-E e-sim ft. SIM2ROAMOct 28, 2025
Dear M.N. We’re truly honored to have activated your service in the shortest time. We’ll continue improving and providing even higher quality products. Wishing you a smooth and pleasant journey! Best Regards, Josh
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