Aero-E e-sim ft. SIM2ROAMReviews of esim.aerobile.net

4.077 reviews
Computers & Phones
4800 Sugar Grove Blvd #318, Stafford, Texas

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Aero-E e-sim ft. SIM2ROAM

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About Aero-E e-sim ft. SIM2ROAM

Aerobile provides cost-effective international roaming data services. Founded in 2006 in North Carolina, USA by two Taiwanese students, the company was created to solve the high cost and complexity of international roaming. In 2009, AEROBILE LLC was officially established in Taiwan, offering prepaid SIM cards and WiFi routers that cover almost every continent. Our Taipei Store, opened in 2015, continues to provide professional and friendly customer service to ensure every traveler enjoys smooth and reliable mobile connectivity.SIM2ROAM is our Amazon-based brand, dedicated to business and travel SIM cards and eSIMs. With a strong presence across the US, Europe, Canada, and Australia, SIM2ROAM has earned over 30,000 five-star reviews, making it one of the most trusted names for travelers worldwide.

Aero-E e-sim ft. SIM2ROAM (esim.aerobile.net) has 77 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: esim.aerobile.net
Website: esim.aerobile.net
Category: Computers & Phones
Location: Stafford, Texas
Listed on Five Star Index: 2026

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Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Aero-E e-sim ft. SIM2ROAM

Aero-E e-sim ft. SIM2ROAM (esim.aerobile.net) has 77 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: esim.aerobile.net
Website: esim.aerobile.net
Category: Computers & Phones
Location: Stafford, Texas
Listed on Five Star Index: 2026

Fiammetta B.

Mar 16, 2026

Bad experience

Very sorry to write this review… i’ve bought the same eSIM many times before and it always worked but last two times I had problem : first time in New York , my eSIM didn’t work for a long time the first day until someone helped me to figure out the issue for me contacting AT&T and now I am in Marrakech and I bought an xsim for Morocco and when I got here, it didn’t work, no signal at all No one solved the problem so I had to ask for a refund.

Response from Aero-E e-sim ft. SIM2ROAMMar 17, 2026

Dear F.B, Ciao, ti ringraziamo per aver condiviso la tua esperienza con sincerità. Siamo molto dispiaciuti per l'accaduto. Dopo aver verificato la cronologia dei tuoi ordini in merito al precedente problema con T-Mobile, il nostro servizio clienti aveva contattato tempestivamente l'operatore entro 90 minuti, risolvendo con successo l'instabilità della connessione. In questa occasione, il nostro tempo di risposta è stato effettivamente più lento a causa di una svista del nostro staff. Desideriamo rassicurarti che abbiamo già provveduto a emettere un rimborso completo per il tuo ordine. Ci auguriamo che tu possa goderti il resto del viaggio senza che questo inconveniente rovini la tua esperienza. Grazie. Hello, thank you for sharing your authentic experience. We are very sorry that this happened, after reviewing your order history, regarding your previous T-Mobile usage issue, our customer service representative actively contacted T-Mobile within 90 minutes and successfully resolved the connection instability. This time, our response was indeed slower, which was an oversight by our staff. Please rest assured that we have issued a full refund for your order. We hope you continue to enjoy your trip and do not let this affect your experience, thank you. Best Regards, Josh