John S.
This is the second Aero eSIM I bought…
This is the second Aero eSIM I bought under the name of travSIM. Since I have't activated this one yet, the review focuses on the previous, identical one I bought and used couple of months ago. Firstly, from the 6GB I paid for only 2GB was installed. As a matter of fact, the card came in good condition, attached to a piece of paper specifying nothing about the card (e.g. GB capacity, duration of use) other than the activation steps. Secondly, the activation was straight forward and the card functioned with no issues in London UK and throughout Romania. Even the 2 GB were sufficient for our needs (phone calls, surfing internet occasionally, and some GPS navigation). Thirdly, if the new card will install less GB than the specified 6GB I bought, I'll return with another review. However, I recommend travSIM/Aero esim to identify the characteristics of the card delivered in order to confirm that you received what you actually ordered.
Response from Aero-E e-sim ft. SIM2ROAMAug 25, 2026
Dear J.S. Thank you for your detailed feedback. Unfortunately, we couldn’t find any order history under your name. If you could share your order number with our support team, we would be happy to double-check this for you. Additionally, if you are using an Android phone, this is simply a misunderstanding. The 2GB data limit you see is just a built-in default setting, and you can easily adjust or remove it in your phone settings. Over a thousand customers have run into this same issue. Android sets this limit to prevent unexpected data cutoffs or throttling, but we know it often causes confusion. Your purchased plan includes 6GB, and we definitely do not withhold or limit your data, so please rest assured. Thank you for bringing this to our attention and giving us the chance to clarify. Please feel free to contact our 24/7 customer support if you need anything else! Best Regards, Josh