Aero-E e-sim ft. SIM2ROAM Reviews | Read Customer Reviews of esim.aerobile.net

Aero-E e-sim ft. SIM2ROAMReviews of esim.aerobile.net

4.077 reviews
Computers & Phones
4800 Sugar Grove Blvd #318, Stafford, Texas

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Aero-E e-sim ft. SIM2ROAM

About Aero-E e-sim ft. SIM2ROAM

Aerobile provides cost-effective international roaming data services. Founded in 2006 in North Carolina, USA by two Taiwanese students, the company was created to solve the high cost and complexity of international roaming. In 2009, AEROBILE LLC was officially established in Taiwan, offering prepaid SIM cards and WiFi routers that cover almost every continent. Our Taipei Store, opened in 2015, continues to provide professional and friendly customer service to ensure every traveler enjoys smooth and reliable mobile connectivity.SIM2ROAM is our Amazon-based brand, dedicated to business and travel SIM cards and eSIMs. With a strong presence across the US, Europe, Canada, and Australia, SIM2ROAM has earned over 30,000 five-star reviews, making it one of the most trusted names for travelers worldwide.

Aero-E e-sim ft. SIM2ROAM (esim.aerobile.net) has 77 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: esim.aerobile.net
Website: esim.aerobile.net
Category: Computers & Phones
Location: Stafford, Texas
Listed on Five Star Index: 2026

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Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
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Aero-E e-sim ft. SIM2ROAM reviews

Showing 14 reviews with 1 star · Clear filters

PK
Oct 10, 2026
Esim card barely works and is slower…
Esim card barely works and is slower than the courtesy service from t mobile.
Response from Aero-E e-sim ft. SIM2ROAMOct 13, 2026
Dear PK, We understand how frustrating slow connectivity can be while traveling. Roaming speeds depend heavily on local base-station congestion, regional coverage, and automatic carrier selection. Please try toggling Airplane Mode or manually selecting another partner network in your cellular settings. Kindly share your order details with [email protected], we are eager to investigate this situation and help optimize your connection right away. Best Regards, Josh
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gary A.
Jun 3, 2026
It was useless
It was useless. No help total waste. My wife and I just went back to the Verizon travel plan. It worked fine and we could use our same number.
Response from Aero-E e-sim ft. SIM2ROAMJun 3, 2026
Dear G.A. We hear your frustration. While our eSIMs generally provide seamless connectivity, local carrier signal coverage, device frequency band compatibility, or specific APN settings can sometimes cause unexpected network interference. We would appreciate the opportunity to investigate the specific local network variables at your destination. Please contact our support team with your order details so we can look into this matter further. Best Regards, Josh
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Trish
May 17, 2026
I’m in Palau and the e-sim did not work…
I’m in Palau and the e-sim did not work - don’t waste your money if coming here.
Response from Aero-E e-sim ft. SIM2ROAMMay 19, 2026
Dear T, We are sorry to hear about your experience in Palau. Network connectivity on islands can often be affected by local carrier coverage, regional frequency band compatibility, or specific APN configurations that require manual adjustment. We would appreciate the opportunity to investigate this issue for you. Please contact our 24/7 support team with your device model so we can look into the exact network variables during your stay. Best Regards, Josh
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Rübe
May 14, 2026
Funktioniert nur mit Telefonnummer / SIM
Wollte reine Daten SIM für Tablett ohne Telefonnummer SIM. Hat nicht funktioniert.
Response from Aero-E e-sim ft. SIM2ROAMMay 19, 2026
Dear R, Hallo, vielen Dank für Ihren Kommentar. Die meisten unserer eSIMs sind auf Mobiltelefonen vorinstalliert, insbesondere die von Ihnen erworbene, die Internetzugang und Telefonie kombiniert. Dies ist auf der Produktseite deutlich angegeben. Ich wollte Sie nur darüber informieren, danke. Best Regards, Josh
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Rene “HANKSTER” H.
May 12, 2026
The card did not work in my iPhone 17…
The card did not work in my iPhone 17 pro and the customer service did not rectify the situation. At this point I no longer need it as I’m using WiFi now
Response from Aero-E e-sim ft. SIM2ROAMMay 19, 2026
Dear R.H.H, We are truly sorry to hear about your experience. The iPhone 17 Pro fully supports eSIM, but connectivity can occasionally be disrupted by local network coverage, APN profile conflicts, or specific regional band compatibilities. Our team is fully committed to diagnosing these external network variables. It seems we didn't receive any message or email from you, would you mind contact our customer support for further refund assistance? Thanks for your patience. Best Regards, Josh
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WL
Mar 7, 2026
The first Euro eSIM worked for ~20 Mb…
The first Euro eSIM worked for ~20 Mb and then completely quit. No bueno! Also, never received the QR code for my second order. Then they wanted my selfie with official Gov't ID. Who would be foolish enough to provide that much info just for an eSIM? Perhaps, that is the point. This could be a dark web operation.
Response from Aero-E e-sim ft. SIM2ROAMMar 11, 2026
Dear WL, Thanks for your feedback. 1. Regarding to your comment, after checking, the 2GB of data you purchased, 450MB has already been used, which is not the 20MB you claimed. 2. There is currently only one order under your account, could you please provide the other order number so we can look into it or process a refund for you? 3. Regarding your concerns, due to the prevalence of scams, our system has an automated evaluation mechanism that occasionally flags general consumers, we apologize for the inconvenience. Any documents provided by customers will be removed once the telecommunications carrier has completed the review. Thanks again for your time. Best Regards, Josh
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Kevin T.
Dec 7, 2025
The ESIM does not work in Palau
The ESIM does not work in Palau. Trust me you need to go through the local provider and they do not offer eSIM access just a hotspot at best
Response from Aero-E e-sim ft. SIM2ROAMDec 8, 2025
Hello, thank you for your feedback. We're very sorry to hear that the eSIM did not work for you. We're not sure what might have caused the issue, but our 24/7 support team is always available and more than happy to assist you. Please reach out to us directly, and we will do our best to help troubleshoot the problem or provide an appropriate solution. e-mail: [email protected] Thank you for giving us the opportunity to assist you.
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Jonathan
Nov 6, 2025
Esim not working and aero service not…
Esim not working and aero service not talk for me !! I want a full refund please
Response from Aero-E e-sim ft. SIM2ROAMNov 7, 2025
Dear Jonathan, Thanks for your feedback and sorry about the situation. This is an untrue and irrational review. You emailed us 13 hours ago, and we replied within 20 minutes. You requested a refund, which we refunded you within 30 minutes and notified you via email. Please check with your bank to confirm receipt of the refund. If you haven't received it, please contact us again. Additional explanation: Your product has been successfully activated. Usually, the inability to use it is due to some settings adjustments. We believe you are in a hurry and have already purchased other products locally. If you don't want to try setting it up, that's fine; we also promptly refund you. We have no comment to you leaving a one-star rating due to dissatisfaction, but your review content is inaccurate. We did reply to you and you did response to us. Best Regards, Josh
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