Liliana G.
The services got down every 2 days
The services got down every 2 days, I have to ask to restore it, doesnt work well.
Response from Aero-E e-sim ft. SIM2ROAMAug 17, 2026
Dear L.G. We are truly sorry to hear about your inconsistent connection. We've investigated your network logs and here's the usage history each day: 2026-08-05 16:38:28 - 2026-08-06 16:38:28 237.13MB 2026-08-06 16:40:07 - 2026-08-07 16:40:07 470.07MB 2026-08-07 16:41:03 - 2026-08-08 16:41:03 210.54MB 2026-08-08 16:42:31 - 2026-08-09 16:42:31 286.15MB 2026-08-09 16:43:05 - 2026-08-10 16:43:05 1024.50MB(1.01 GB ) 2026-08-10 16:44:03 - 2026-08-11 16:44:03 361.37MB 2026-08-11 16:45:03 - 2026-08-12 16:45:03 254.64MB 2026-08-12 16:47:03 - 2026-08-13 16:47:03 713.34MB 2026-08-13 16:49:02 - 2026-08-14 16:49:02 1026.51MB(1.01 GB ) 2026-08-14 16:51:03 - 2026-08-15 16:51:03 656.50MB 2026-08-15 16:53:03 - 2026-08-16 16:53:03 238.31MB 2026-08-16 16:55:03 - 2026-08-17 16:55:03 238.78MB Based on your 1GB per day plan and usage history, what you stated is completely correct. Because usage exceeded 1GB on August 10 and August 14, the speed was throttled or disconnected, which caused the impression that the service was unusable. For all other days, the internet connection appeared to function normally. Whether or not you choose to use our service again, you might consider purchasing a higher data allowance to prevent any travel delays. We hope this clears things up, and thank you once again for your honest feedback. Best Regards, Josh




