Doug B.
missing cushions
one of the seat back cushions was missing , but will 5 stars for delivery , was very fast and every thing else was ok . just waiting Erommy to reach out to me and answer my e mail about the missing cushion.

Explore our range of products including gazebos, pergolas, patio furniture, camping and more: experience premium quality and unbeatable prices. Enjoy the convenience of free shipping and hassle returns in EROMMY. Shop Gazebos Shop Pergolas Shop Saunas Shop Fireplaces Shop Carports Shop Furnitures
EROMMY (erommy.com) has 597 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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597 approved reviews, newest moderated first
Doug B.
one of the seat back cushions was missing , but will 5 stars for delivery , was very fast and every thing else was ok . just waiting Erommy to reach out to me and answer my e mail about the missing cushion.
CINDY F.
The best three piece outdoor set! It’s modern and cushioned nicely. Super cozy and so affordable. I will be using this all summer.
Evgenii B.
Great quality! Easy assembly! Fast delivery! I recommend! It would be good if the company worked in the EU countries.
K L.
Terrible. Absolutely terrible. Only got 3 out of 4 boxes, the 4th was lost amd we got it 3 days later. Parts were bent and damaged amd their customer service sucks and you can't get a hold of anyone. Pay 1k for a gazebo, if something goes wrong ...good luck, you are on your own
Response from EROMMYMay 2, 2024
I'm sorry for not giving you a good shopping experience. Because you are in GB, please give me your purchase channel and order number. I will arrange for a GB customer service specialist to solve the problems for you.
Tom
The customer service is nonexistent they sent the wrong curtains I bought the 10x13 gazebo and the curtains are a foot short on the 13’ side! erommy told me they only handle the after-sales of orders from erommy I replied by saying this is an after sales problem and I never got a response from them it took three calls to customer service to get the one reply from them
Response from EROMMYMay 2, 2024
I'm sorry for not giving you a good shopping experience. Could you tell me the channel you purchased and the order number? I will arrange for a corresponding customer service specialist to solve it for you.
Stepan Tyler T.
good people helping us
Sofia M.
Well the roof pieces are damaged, they were either damaged at distribution or delivery we pulled it all out but last 3 boxes had damaged parts we need it replaced I don't know where to start or what to do but freaked as we got long into building it....I'm very upset I hope they fix this otherwise it would be a great item but not if they make us keep a dented and beat up one it's not fair.
Amir H.
Came quick and is of good quality. One of the post was dented but I knocked it out myself with a rubber mallet. I put it together by myself and took about 8 hrs. I would recommend at least having another person. Overall good purchase and easy instructions. I purchased Tapcon screws to secure the structure to the concrete and did not use the ones that came with this as they are not the best option.