Erie InsuranceReviews of erieinsurance.com

If there was a -0 star i would give them because this is one of the worst insurance companies you can ever deal with. Their agents are rude when they lack the knowledge to properly explain things better to you. I just had to cancel my policy because i couldn't deal with them anymore and no matter what you do they will make sure you lose way more money. I was warned to live them long ago but i didn't listen and it cost me in the end their services are horrible.

I was a loyal Erie Insurance customer for over 12 years and never filed a single claim—until recently. As soon as I did, they canceled my policy. No warning, no consideration for my long history of being claim-free. It feels like they were happy to take my premiums for more than a decade, then dropped me the moment I actually needed them. Extremely disappointing and unfair, and it says a lot about their ethics. I would not recommend Erie to anyone.

Been with Erie for over 35 years, when they first started the company. I have never had a speed ticket or accident. They raised my policy 2 years in a row claiming it was the agent and the agent said it was Erie both lied. I strongly believe they are racist and prejudice against color and age. They won’t return call. I’m looking for a new company.

This company scammed me. When I added on a car in the middle of the month, they charged me for the full month instead of pro rating it. Then they tried to explain.... oh, we deducted, then added , then deducted the premium again.... trying to confuse me. Then when I canceled because of poor service and being scammed, they said my official reason for canceling was because the rates were too high! LOL no it's because you are unscrupulous and scammers!

We just had a horrific storm and our electricity has been out over 16 hours with no resolution in sight. Our Erie homeowners policy os with the Strong Insurance Agency in Kernersville, NC. The Strong agency informed me that I had a $500 of coverage for loss unrefrigerated food with no deductible. However, there is a $115 surcharge for filing a claim. I am sitting in a very warm house with no A/C and no suitable food to eat. Who takes advantage of people like this? This is a new low for this agency and Erie Insurance. Getting quotes from other Insurance Agencies this week.

Shout out to Erie Insurance for a job well done. I have nothing but good things to say about the prompt and efficient way my claim was handled. Those I spoke to during the process were professional, knowledgeable, and supportive. I especially want to mention Karen and Michelle, both of whom I spoke to on the phone and via text multiple times. Their patience and understanding of my somewhat weird situation was much appreciated. This is the first time I've made a claim but I have been an Erie Insurance customer for years. Their affordable rates, rate lock feature, and good reviews are what attracted me and now their efficient handling of this claim will insure that I stay there. I highly recommend Erie Insurance.

I saved $600/year by accidentally letting my Erie auto policy lapse, and moving to Progressive. I'll probably never be back. Setting up autopay should be easier with Erie and Erie's communication strategy could use some work. I was out of town for three weeks and missed the mail notice that my insurance payment was due. I received no email, no text, nothing else but a paper in the mail notifying me my insurance would lapse without payment. I make enough money to pay, I would've if I'd known it was needed, it was just logistical life stuff that made me miss it. In this world of modern technology, communication should be better. When people sign up for paperless, maybe notify them of impending insurance lapses through paperless communication? I would've received the notice and contacted my agent immediately. But no, Erie can't possibly catch up with the times. But hey, like I said... My insurance rate dropped from $1400/year with Erie to $800/year with Progressive for the same coverage. Why would I go back to Erie? Oh and to make the communication aspect better, when I tried unsubscribing from their marketing emails, I get a "Forbidden" error. Can't even unsubscribe to you jerks. Your communication strategies need some work... And not AI slop. Hire some people to get it right.

Wanted to expose Erie for scamming me out of thousands. Dropped a car and driver, added an rec vehicle and have accident forgiveness. Somehow my insurnace doubled as they claim by making changes, even reducing the amount is cars insuranced they re-evaluated my plan and raised rates to make up for dropping a car. Heard Erie is known for this and 1000% dropping them for the being unethical.