private R.
Columbus , OH
They shell out to policy fraudsters no questions asked just a police report. Big payouts
Erie Insurance is a publicly held insurance company, offering auto, home, commercial and life insurance through a network of independent insurance agents.
Erie Insurance (erieinsurance.com) has 62 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 47 reviews with 1 star · Clear filters
private R.
They shell out to policy fraudsters no questions asked just a police report. Big payouts
Lisa S.
The absolute worst insurance company to deal with. They are the reason that insurance companies get a bad name. One of their insurers hit me and they denied the claim and now they will not even return phones calls or respond appropriately to emails. How do you deny a claim when I was the one sitting at a stop light and some idiot rear-ends me and it's all documented appropriately? Disgusting.
Mike W.
If they had a 0 id give it. They are trash. Im on a erie workmans comp right now and they refused to pay for a cat scan or mri because I complained about it 2 days after getting out the hospital from ankle surgery. I really hope this company gets what they deserve..... bankruptcy
Lucille S.
I have Erie auto insurance. My car over heated in the way home from work. I was 36 miles from home. I called Erie to arrange a tow. They supposedly cover 24 miles. They tried to charge me $360 because the trip was 12 miles over. I called a tow company near where the car was stranded. I had never used them before. They charged me $280 for the entire trip. I plan to change insurance companies on Monday.
Terry S.
Been with Erie Insurance for ten years with never making a claim. Last year 2 acts of God occurred - Hail storm in our subdivision and everyone home needed a new roof. Two months later a strong storm occurred w/ lightning - Had a power surge at the home. Erie sent out a lightning tech and tested 40 items/ it took 4+ hours - outlets, lights, microwave, televisions, electric scooter that was plugged in, radon fan, etc that had fried in the surge. Erie replaced the roof and the 40 items - 2 claims. The total amount from the two claims was 36K & 6K. Just received the non-renewal letter from Erie. It is not like we are crashing cars and filing bogus claims. I was told that I would have an issue finding new insurance. I called 3 companies and all 3 were chomping at the bit to give us insurance and not at a higher rate. The moral of this story is Erie Insurance wants your money but does NOT want to help you out when something BAD happens. Stay away from Erie Insurance!
Godeline E.
If there was a -0 star i would give them because this is one of the worst insurance companies you can ever deal with. Their agents are rude when they lack the knowledge to properly explain things better to you. I just had to cancel my policy because i couldn't deal with them anymore and no matter what you do they will make sure you lose way more money. I was warned to live them long ago but i didn't listen and it cost me in the end their services are horrible.
Anthony L.
I was a loyal Erie Insurance customer for over 12 years and never filed a single claim—until recently. As soon as I did, they canceled my policy. No warning, no consideration for my long history of being claim-free. It feels like they were happy to take my premiums for more than a decade, then dropped me the moment I actually needed them. Extremely disappointing and unfair, and it says a lot about their ethics. I would not recommend Erie to anyone.
Alvin M.
Been with Erie for over 35 years, when they first started the company. I have never had a speed ticket or accident. They raised my policy 2 years in a row claiming it was the agent and the agent said it was Erie both lied. I strongly believe they are racist and prejudice against color and age. They won’t return call. I’m looking for a new company.