ErgeonReviews of ergeon.com

The fence came out beautiful. Hard working crew

Very quick response to my inquiry! Did a walk-through of my property with my phone and he was able to measure everything. Sent me a very reasonable quote within the hour. So far, I am very pleased.

Gus was honestly great he was super flexible with us and provided great communication

We are in the first phase of the fence installation and couldn't be happier. We are very satisfied with our purchase. The gentlemen who provided the estimate, Diego Guar was exceptional. His professionalism and follow-up were very much appreciated. Previously, we had fencing installed by Lowes, but this experience was much better because Diego provided excellent customer service.

Mel was very professional and helpful with the video quote. Thank you.

Pablo was great!

UPDATE and EDIT: After my first complaint, i got a new person that took over my case, if you will, he was much better than the first one. I'll be honest, the first guy sounded kind of shady to me. The second guy was much better and gave me that discount. However, there were a couple of cancellations still at the last minute, so I did complain a second time. MOSTLY my complaint was because i commute to work 45 min away and i couldn't afford to lose a day of work and have a last minute cancellation. My plan was to use one of my vacation days so i can be available. Thankfully, i was able to make arrangement with my mom when they did show up and i was able to work half day. But i did have to complain for that reason alone. They offerred me another discount. I don't do things for the money, but i confess, it helps. And the crew came the very next day and they did the work in 2 days in extreme heat condition the first day (which i felt terribly bad for them), and a downpour of rain the second day leaving them wet and muddy. Again, i felt bad for them, but i appreciate that they finished the fence. I can now have peace of mind that I won't have problems with my neighbors anymore because of my dogs barking at them through the chain link fence, and the privacy among other things. I AM Very pleased with the results and the way the second guy handled my concerns/complaints and have changed my rating. I'll deduct one star cause i always feel there is room for improvement. Old Post: I Went through the Home Depot website and they use Ergeon. From the get-go, the communication was a problem, even shady. I was getting ghosted by the person in charge. I could never seem to be able to get a number or get a hold of the person who was going to build the fence. So, i called Home Depot to cancel the order and the very next day, i got a call from Nestor who wanted to do damage control. He offered me a $200 discount to appease me of my troubles, i'm sure. I gave them a second chance. He was more communicative, but they kept cancelling on me. Twice and at the last minute.

Gustavo provided excellent t customer service and suggestions for the appearance of our fencing project and our options under the Labor Day discounts. Thank you!”