customer
Fast and easily understandable website
Fast and easy to use
Response from EquityZenAug 26, 2026
Thank you for leaving a review! We are glad to hear that you found our website fast and easy to use.

EquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
customer
Fast and easy to use
Response from EquityZenAug 26, 2026
Thank you for leaving a review! We are glad to hear that you found our website fast and easy to use.
Lance L.
I have a straightforward question that I need answered clearly. I transferred $100,000 to EquityZen to purchase 625 shares of Shield AI, yet I currently have no tangible proof of ownership. These shares do not appear in my investment portfolio, and when I search for them on your platform, they only appear under the “Closed” tab. To be direct: if I were to invest several million dollars through EquityZen, would the only confirmation I receive be that the transaction is “Closed”? My original question to your team was simple — where are my shares, and why are they not visible in my portfolio? The response I received merely directed me back to the “Closed” section, which does not resolve the issue. At this point, I need EquityZen to provide formal documentation confirming that I do, in fact, own 625 shares of Shield AI. I require tangible proof of ownership, as my funds appear to be marked only as “Closed,” with no accessible evidence of the underlying asset. I understand that I need to further educate myself on your processes, but your client services have not provided sufficient clarity. Therefore, I am requesting that EquityZen issue stock certificates or equivalent official documentation. Please send hard copies to me through any appropriate method. Regards, Lance
Response from EquityZenAug 26, 2026
Hi Lance, We are very sorry for the frustration regarding your transaction status and share documentation. We take feedback like this very seriously and we have reached out to discuss this with you. Please note that there is a standard 30-60 day post-close processing window for the shares to transfer. As soon as the documentation is available, our team will get it right over to you. We will review our communication to make sure that this is clear.
Valued C.
Big fan, seamless process. Great pricing and way better fees than the competitors
Response from EquityZenAug 20, 2026
Thank you for taking the time to share your review! We're happy to hear you've had a seamless experience with our pricing and platform.
Donald B.
Very good experience and my First experience with EquityZen.
Response from EquityZenAug 20, 2026
Hi Donald, thank you for the 5-star review! We're thrilled to hear that your first experience with EquityZen was a great one.
customer
Easy straight forward process, however on exits and reception of shares post ipo process slow and slow updates and info gathering. But onboarding and purchase process very streamlined
Response from EquityZenAug 20, 2026
Thank you for taking the time to share your review! We're glad to hear your onboarding and purchase experience was smooth, and we appreciate your feedback regarding post-IPO timelines.
Sumul G.
Great team and service
Response from EquityZenAug 20, 2026
Hi Sumul, thank you for taking the time to leave us a 5-star review! We appreciate your support.
Donald C.
I get allocation to a lot of companies at valuations that you wouldn't normally get if you waited for them to hit the public markets. EZ closes the business in relatively quick time and updates you on any pricing events. Distributions have been smooth and even when we sell out of a position in the secondary private market EZ has made it a smooth process. One drawback is getting companies earlier in their fundraising process to increase returns. Our first access to most companies (from when we are first interested in them to when we can finally make an investment) is still too long and sometime there is no opportunity at all. But this is a great service overall and so far I've had no problems with their SPVs.
Response from EquityZenAug 20, 2026
Hi Donald, thank you for the detailed review and constructive feedback! We're glad to hear your experiences with our platform and SPVs have been smooth, and we really appreciate your input on deal access and timing.
Adam
EquityZen is an amazing platform, I can't say enough great things about it. I've been using it for years and have always had exceptional experiences. The support is great and so are the opportunities.
Response from EquityZenAug 20, 2026
Hi Adam, thank you for being a long-time client! We really appreciate your kind words and ongoing support.