EquityZenEquityZen, a subsidiary of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver “Private Markets for the Public.”
EquityZen (equityzen.com) has 389 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Manhasset, New York
Excellent
Investments & Wealth · Greatneck, New York
Excellent
389 approved reviews, newest moderated first
customer
Their option for an exit from investments . It’s a fair secondary market . Though they need to improve their app little more user friendly.
Response from EquityZenJan 24, 2025
Thank you for your feedback. We are dedicated to enhancing the user experience for our clients and appreciate your insights. If you have any further questions or suggestions, please feel free to reach out to [email protected].
customer
Timely communication, products offered are diverse, process of investing went smoothly
Response from EquityZenJan 3, 2025
Thank you for sharing your experience! We're glad to hear our communication was timely and that the investment process was smooth.
customer
it took longer than expected but overall it was a smooth process
Response from EquityZenJan 3, 2025
Thanks for understanding and sharing your experience. Yes, you are right to note that deals in the private markets take longer than the public market. Our Standard deals generally take between 60 to 90 days to close, depending on the specifics of the investment opportunity. The timeline can vary based on factors such as the company’s decision to exercise the Right of First Refusal (ROFR) or other due diligence processes. We understand that timely information is important, and we're committed to keeping you updated throughout the process. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. We're here to help!
customer
Don't send random emails and when we enquire, you always say, offer is closed. Not even within 24 hrs. Waste of time.
Response from EquityZenJan 3, 2025
Thank you for your feedback. We apologize for any frustration our emails may have caused. Our deals launch every Tuesday and Thursday at noon and are filled on a first-come, first-served basis. We understand that timing is crucial, and we strive to share offer availability as soon as possible. We appreciate your understanding and encourage you to check back regularly for new opportunities. If you have any further questions or suggestions, please feel free to reach out to [email protected].
customer
The transaction was smooth, with clear and quick communication. Any questions were anticipated and answers were easy to find on the website.
Response from EquityZenJan 3, 2025
Thank you for your great review! We're thrilled to hear the transaction went smoothly and that our communication and website were helpful.
customer
Transparency of costs and Ts&Cs; Accessibility to data and personal communications. Based on successful exits.
Response from EquityZenJan 3, 2025
Thank you for your feedback! We're glad you appreciate our transparency and easy access to data. Your trust means a lot to us!
Ingo M.
Simple easy platform. Easy to navigate. And provides lots of information and links to supporting documentation
Response from EquityZenJan 3, 2025
Thank you for your kind feedback, Ingo! We're so glad to hear that you found our platform easy to navigate and informative. If you need anything else, feel free to reach out at [email protected].
customer
Easy to use, transparent and quick turnaround
Response from EquityZenJan 3, 2025
Thank you for your feedback. We're pleased to hear you found our platform easy to use, transparent, and efficient. We look forward to the opportunity to work with you again.