Yvonne
Great Customer Service
EProvided successfully recovered my thumb drive. I mistakenly damaged the drive when my laptop fell to the floor. The thumb drive was in the laptop and it bent. I was afraid I would lose all those years of data in the drive along with digital photos of my family and important documents I had saved through the years. Fortunately, they were able to recover the data successfully. Customer Service was always very prompt and following up with me and letting me know the status of my issue. They are extremely professional and efficient. Davor was the person in eProvided that demonstrated exceptional communications skills and professionalism. He followed up on the status of the issue and was patient with me explaining what was the issue with the drive. Thanks for all of your help!!! -Yvonne B.



