eProvidedReviews of eprovided.com

I sent them a flash drive that had been somehow damaged. They said they could most likely fix it but they would have to use an "advanced technique" and it would cost SEVERAL hundred dollars! I told them no and to send it back. When I got it back, the card was DESTROYED! They ripped it apart! When I complained, they said they HAD to in order to try to fix it. Well they should warn you they are going to send your card back torn into pieces if you don't pay them. Now I can't even use another service to try to retrieve the valuable family photos I had on there! Don't use this service! They will suddenly need more than the initial fee to recover your data and you'll get your card back torn into pieces if you don't pay them.

If you have a drive, it can mount to your computer, you can't see the partition or you accidentally deleted your photos, then they can recover your photos. But your neighbor and son could properly do that with some free software as well. If you have a problem with a damaged drive. Then they will take your 25 USD, and tell you that your own weight in gold can't pay for this recovery. Even though you were told buy support that the problem should be an easy fix with 98% success rate on the cheap price. Yeahhhhh right.

Total "bait & switch". I called them before sending my 2GB USB thumb drive and explained that the oscillator on it was completely destroyed. They guy said their basic recovery service ($49) should cover it. After I sent it in to be evaluated ($20), he calls and says physical damage to a USB drive almost ALWAYS requires advanced recover service. Then he quotes me $595.00!!!!!!!! What the heck!?! Sounds like they just say whatever it takes to get you to send it in. Hopefully they actually send it back to me like they are supposed to. I am not claiming that this owner did anything illegal or even in contradiction any of the outcomes outlined in his T&C's. However, his responses thus far have essentially been along that view that he thinks he can make any verbal representations that he was, and try to claim that he's not responsible for any verbal claims because he's legally covered by his T&C's.