Mark G.
skeptical but they proved honorable
I was skeptical when I first engaged with e-provided. Back in Aug 25 I dropped my phone into a salt water pool where it stayed for about 20 min. I wanted to save the pics, and some other documents. I fully expected to get scammed but it turned out they delivered but were very optimistic about their time frames. I had to call a few times and text, "what's the status?" "How's it coming." etc. They don't do a good job explaining that they rebuild your phone by finding damaged phones and taking the good parts to repair your phone. It took about 3 months but they did indeed recover my data and sent my phone back with a usb drive of my data. I'm pleased and fortunately wasn't in a rush. My only suggestion is for them to be a little more transparent about the time frames and what they do, that would've helped to set my expectations right up front.



