Epik LLCReviews of epik.com

Great experience from Ana! She was very courteous, responsive and timely in responding to my issues. Thanks Epik.

I sold my website through Epik exactly one month ago in September, and I've still not received my funds. Epik staff and customer care representatives have no clue when will their payment website master bucks are going to be live again. Masterbucks.com is supposed to be going live on October 10th, it's 11th and this website is still under maintenance. Their founder and CEO are not replying to tweets, there is no public announcement of the new date. This is my first and last worst experience on this website. I'll definitely avoid using their platform in the future.

Why is Master bucks down even after 10th of October is passed? Customer support ain't helping either.

October 10th is passed and Masterbucks remains inactive. Epik has stopped responding to my mails. I’m constantly receiving threats from the guy I sold my site to because he did not get paid.

They keep making excuses to not pay you. October 10th was the date and they still did not pay anyone.

I renewed 9 domains with their masterbucks credit/currency on Friday 7th October for 1 extra year. I checked my account on Saturday 8th October and none of the 9 domains have had their expiry date extended. I reached out to customer support on their website who said it had already been escalated to their management team. I received the below email notification from their rep "Thank you for reaching out earlier. We will inform you once your domains have been renewed already. Please be patient with us. Thank you." A short while later I received the below email from Epik "Hope you're doing well. I would just like to confirm, what do you mean by expiry date not updated? Because, upon checking on my end the expiry date for the domain is on 04/28/23. Looking forward to your response." I replied back with a copy of my receipt, explaining that 7 domains should be renewed until 2024 and 2 should be renewed until 2023 I have double checked the Whois records and they are still showing the original expiry dates - none of them have been updated. Still no response or explanation as to what is going on or what happened.

If you are okay with an Escrow keeping your money for weeks. If you do not mind getting ghosted by customer support. Then you can use it else not.

Very nice registrar. Tons of TLDs to choose from and the prices are not very expensive. Ordering stuff is quick and easy and if you need help, the customer service is great, quick to respond, and very helpful. Would recommend this registrar to anyone looking to purchase a domain.