Epik LLCReviews of epik.com

Epik permanently suspended my domain without any warning or chance to transfer it, solely over fictional artwork. They cited Code § 1466A, a law the Supreme Court (Ashcroft v. Free Speech Coalition) has ruled cannot be used to ban protected speech like drawings that don't depict real people. Applying it here is a clear First Amendment violation. I received no prior warning, no chance to remove, no chance to transfer it out. They misapplied the law and denied basic due process. Note: Epik formally changed ownership in February 2024. The previous owners at Epik Inc valued free speech, but that clearly ended with the new regime of Epik LLC. Don't be misled by older positive reviews - they no longer reflect the company's actions or values. Avoid at all costs. Edit: Upon exchanging some mails about this issue, they at least gave a chance to transfer out, thus giving 2 stars.

Dear Epik officer, My name is Piotr, and I am writing to you regarding an urgent matter concerning my website hosted on EPIK.com. For the past few days, my website has been experiencing an outage, and despite numerous attempts to reach out to the customer support team, I have not received any satisfactory resolution to the issue. It seems that my requests for assistance have not been adequately addressed by the customer service representatives. Your prompt attention to this matter would be greatly appreciated, as the downtime of my website is causing significant inconvenience and potential loss of business. Thank you for your time and consideration. I look forward to your response.

Email service failures for business related mailing lists; limited sending capability and whole lists of people not getting emails. Returned mails as "max defers". Legendary customer service is closed on Sundays? I can't even email support because my account is now frozen from "too many emails." Epik used to be that-- Epik. Something changed. Need to take business elsewhere for real reliability and support when needed.

Questa e varie truffe stanno derubando le persone dei loro soldi guadagnati duramente e per porre fine a questo, la dottoressa Suzanne (Saren55 su Telegram), un analista di frodi autorizzato, sta facendo molto per fermare questo, anche se non tutto il recupero dei fondi persi è possibile ma devi prima raccontare la tua esperienza per saperlo.

Updated: After much disturbances, they finally updated the domain and renewed it. But this doesnt mean they have not reduced their services. It is terrible. And i will not register again from them. this people are complete scammer. They took money for renewal and refused to honor it for more than 3 weeks. I regreted not transferring this out. Now the domain is in grace period , i know they want me to loose it. Never do anything with them, please.

Their prices are now mediocre and goodwill gestures (e.g. waiving restoring fees) are now a thing of the past under new management, even if you've registered hundreds of domains with them.

Epik gave me a really hard time renewing a domain in grace period without paying some $90 fee, because they claimed there is a 30 days grace period, but it was the "30th day". Very clearly, only 29 days had passed. But as they start supposedly counting directly the day of expired date as the "first day", it was the "30th day" for them. 30th day ... of the grace period. Still inside the grace period! Well, good luck making them admit that. It took me quite some efforts. In the end, after needing to ask "management" and other incredible nonsense, I finally got to renew my domain without this fee they absolutely wanted to extract from me. All is well in the end, but the experience was really horrible. I had the feeling they were willing to tell absolutely anything, no matter how outrageous or wrong.

Chose Epik because of their stance on Free speech for a Wordpress site. Nelson was great in getting it moved over to their servers and getting everything up and running. Unfortunately pretty quickly I started experiencing technical issues with the site crashing or slowing to a crawl with page load times over a minute. The first time the whole site crashed for 1½ days because of a mistake they had made on their side, I was offered a 10 usd discount on my next month - which seemed rather weak given that I lost a lot more business than that. The problems have just continued ever since, and in this first month I had had nopthing but problems, so now finding a new host again.