Epicpaint Reviews | Read Customer Reviews of epicpaint.com

EpicpaintReviews of epicpaint.com

4.0368 reviews
Decoration & Interior
651 North Broad Street, Middletown, Delaware

Directions Website

Epicpaint

About Epicpaint

EpicPaint is the perfect gift for you or a loved one.With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists.Relive life's most precious moments or create them by combining multiple images of loved ones who never met.Get a free preview of your artwork once it's ready for review and approval before it's shipped out.Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.

Epicpaint (epicpaint.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: epicpaint.com
Website: epicpaint.com
Category: Decoration & Interior
Location: Middletown, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: September 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Decoration & Interior, Delaware

Directions Write a review

Epicpaint reviews

368 approved reviews, newest moderated first

Billie G.
Dec 3, 2023
Received the picture it is wonderful
Received the picture it is wonderful, received it in a timely manner before Christmas. The only thing that I am waiting for is a viable link to allow me to view the digital copy I paid for.
Report
Joni
Dec 3, 2023
Fantastic experience
This is a great idea for those that have lost someone. What these artists do is amazing and very good quality. Site was easy to use, communication was answered very quickly and all seemed very professional and courteous. I will definitely be using this company again!
Report
Anonymous
Nov 30, 2023
Was disappointed by the portrait
Was disappointed by the portrait. My edits were not made and no one has replied to my emails about my dissatisfaction. Initially communication was good but after your otem ships. It appears communication stops.
Report
Chloe
Nov 29, 2023
Fast and easy
Fast and easy. Any modifications i asked where done very quickly and beautifully. I just got it and I’m so happy how it turns out.
Report
Jessica F.
Nov 29, 2023
Will try again
I had a refund processed as I wasn’t totally satisfied with my portrait, Mike from customer support was great to work with and responded to me in a timely manner and in the future I’m hoping to try again
Response from EpicpaintNov 30, 2023
Thanks for the feedback Jessica, Please reach out to us at [email protected] with your order number and I promise you we will make it right.
Report
Benny
Nov 28, 2023
They spoiled my special surprise
The pic was a special bday gift for a special person that wanted their military pic since it had been lost. He was touched by the sentiment but the painting looked nothing like him; I totally agree! I sent it back 3 times; they made a couple of changes; it still didn't look like him; I gave up! He said if he showed it to his family, they wouldn't recognize him. I don't know who works on these; I would get my money back for sure. I wish I could upload the pic I submitted & the product I was given. I have been trying for more than a decade to get a replica of his military pic.
Report
Missie
Nov 28, 2023
I placed an order early November
I placed an order on November 17 and have yet to receive anything or hear from anyone!! The are not replying to my emails. I have been more than patient and understanding but this is beyond a joke! I'm not one to leave a bad review but I am done and I hope this will get my order or at least a response!! Extremely disappointed with the lack of communication! Something personal and sedimental has turned an absolute nightmare! PLEASE RESPOND TO MY EMAILS!! And i advise anyone who is looking to order from this company to do themselves a favor and look for a different company who has the decency to return emails. Just Terrible!!! I will update my review once I hear from someone
Report
Mattyice
Nov 26, 2023
This completely exceeded my…
This completely exceeded my expectations. Absolutely GORGEOUS! I DEFINITELY PLAN ON SHOPPING HERE AGAIN. Thank you so much for such a great experience.
Report