EpicpaintReviews of epicpaint.com

The picture was very cut and paste of the pictures I sent in, not blended together at all. My son didn't even look the same. He looked like an alien! I tried to have them modify but the site wouldn't let me then the final product showed up a week later at my house. I even reached out for help getting it modified but the customer service gave me some generic answer that had nothing to do with my question. I ended up going to another, more expensive site that was more hands on. You get what you pay for!

Turned out beautiful! Exactly what I wanted!!!

The picture was amazing but for the price, the frame was very cheap looking. It did not even have the stand to sit on a table. I an having to update the frame to give as a gift. That is the one thing i would change.

They completely botched the painting when I asked for them to edit it after the preview I heard nothing, I asked to cancel, heard nothing. Had to call my bank fo stop the charge so I didn’t pay $200 for nothing. DO NOT RECOMMEND.

I saw their ad and thought this would be a wonderful Christmas gift for my mother as this will be the first Christmas without her mother. I placed my order on November 16. I got my first preview almost a day later. I asked for a modification and a few days later I got the preview and accepted it. This entire time however, I did not receive any tracking numbers or emails saying it was shipped out. I sent out an email and on November 30th, i reieved an email back and I was told my painting did not ship out....TOTAL LIE!!!! On December 6th, I FINALLY got the tracking number and an email that said "Your order has been shipped". I was very excited. I put in my tracking number to see the expected delivery date, only to discover it was shipped out on November 26th and on December 1st it was already back in TX to the sender!!!! I've sent NUMEROUS emails asking why I was not informed that my painting was shipped out until days after it was returned. NO ANSWER! I am going to dispute this charge with my bank to get a refund. I paid $150 total including the $30 to "jump the queue" only to be dealing with this non sense. I do NOT RECOMMEND them at all!!! It honestly seems like a scam company that just takes your money! Update: I got my painting. I was emailed a couple of times after this post stating they are working on shipping it out again. Received my painting Monday 12/18. It looks good. I have updated my status although I still believe costumer service could be better.

I ordered and received 3 pictures. I am very pleased with them. I was worried as I found them on Facebook and that can be an issue. Fraud / scam etc.... but they had great communication, and the pictures are just awesome. Highly recommend this company. Thank you for the great memories of my loved one that passed.

I ordered a picture off an ad on TikTok for my husband for Christmas and was honestly super nervous because I have seen other companies work. I must say my artist did AMAZING! It came out so perfect! Far beyond my expectations! It made me so emotional to see it all together and I know my husband is going to be over the moon about it! I will definitely be recommending to anyone needing a hand made portrait for a loved one!

Me encanto simplemente fabuloso su trabajo es asombroso Gracias