Entertainment EarthReviews of entertainmentearth.com

Entertainment Earth is the goto spot when it comes to Action Figures and Funko Pops, the widest selection, the best prices, easy to use website, and great customer service. I have personally purchased over 400 items from them over the past few years and I have never been disappointed yet. Even when I did have an issue with a missing item or a damaged item, customer service reps like Donald stepped up with no hesitation and made it right immediately. To me they are the industry standard.

Donald was not only efficient, but went above and beyond in assisting me with a recurring issue that I'd been struggling with. He has amazing customer service skills.

I can truly say dealing with Entertainment Earth for my Collectables has been great. I appreciate they don’t over commit pre order items, which makes me comfortable I will get the products as expected. I constantly get great customer service from Donald T. He always has the right solution to my concerns. I can say the current shipping methods/partners needs improvement.

This Review is for Donald Tapia, he was our lifesaver with our most recent order that shipped. We had an issue regarding our item we received, he was the only one who went above and beyond to solve our problem. He’s the definition of great customer service, very friendly, attentive, and most importantly did what was right, to keep the client satisfied. Because of him we will be returning back for future purchases. Thanks Donald, it was a pleasure to speak with you.

It was superb. I was having troubles with your online website and they were able to troubleshoot for me and get things corrected. Thank you so much.

I pre ordered a pop and it came in mint condition. fast shipping once it was in stock.

Caitlyn was very professional and courteous. Something I thought was going to be a drag turned out to be a pleasant experience.

I had my order misplaced by USPS. It as a huge hassle to even try to have them figure it out. Thanks Donald Tapia for helping me out with my order. I was worried about calling because it was entirely USPS that was at fault. He helped me with my order and made feel like I need to stick with Entertainment Earth as a customer. Great customer service is rare these days and you guys have it. Thanks again!!!