Robert Y.
Donald R. Tapia
I called to fix my new credit card info. and also question a charge that I have not received yet. Daniel immediately took care of my problem with no push back! We even talked a little bit about our own hobbies! Daniel is very professional and impersonable! He is someone that I would be proud of to have in my company!
Response from Entertainment EarthJul 31, 2023
Thank you so much for your kind words! We're thrilled to hear that Donald provided you with excellent service and resolved your issue promptly. We pride ourselves on our professionalism and strive to create a personal connection with our customers. We're grateful to have Donald as part of our team and appreciate your support. If you have any further questions or concerns, please don't hesitate to reach out.