Entertainment Earth is a major retail and wholesale seller of Action Figures, Toys, Replicas, Collectibles, Bobble Heads, and More! From Star Wars and GI Joe, to The Simpsons and Anime. Manufacturers such as McFarlane, Sideshow, Dragon, Mattel and many more!
Entertainment Earth (entertainmentearth.com) has 555 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Children's Entertainment · Palo Alto, California
Excellent
Children's Entertainment · CASTRO VALLEY, California
Excellent
Children's Entertainment · Alpine, California
Excellent
Children's Entertainment · San Jose, California
Excellent
Showing 347 reviews with 5 stars · Clear filters
Jarrid T.
I had an issue with shipping Fees and DONALD was amazing and was able to help me out. This person deserves the highest praise available!
Response from Entertainment EarthSep 13, 2023
Thank you for taking the time to leave a review! We’re happy to hear Donald was able to assist you with your order. We appreciate your business. Happy collecting!
Buddy R.
Donald Tapia was very helpful and understanding individual
Response from Entertainment EarthAug 31, 2023
Thank you for your review! We strive for excellent service and it’s great to hear you found our team helpful and understanding. Thank you for choosing us for your collectible needs!
Julio O.
I had a great experience with Entertainment Earth Customer Service. Very helpful and caring about my account issue. Donald was able to resolve quickly my concerns. Thank you sincerely.
Response from Entertainment EarthAug 31, 2023
Thank you for taking the time to leave your positive experience with us! We’re happy to hear Donald was able to amend the issue with your account quickly. Please don’t hesitate to reach out with any questions or concerns.
Aj B.
The customer service is very good. Donald helped me with my order. He was polite and knowledgeable.
Response from Entertainment EarthAug 31, 2023
Thank you for your kind words! We are thrilled to hear that Donald provided you with excellent customer service. If there's anything else we can do for you, please don't hesitate to reach out. Happy collecting!
Michael C.
Donald over at Entertainment Earth was awesome. He was very professional and friendly. I had address issues with some orders I had placed. He was very patient and determined to help me with my situation. Great experience overall.
Response from Entertainment EarthAug 25, 2023
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team member, Donald. We appreciate your support and look forward to serving you again in the future.
Angelina L.
Donald was able to solve my problem and exceeded my expectations getting a replacement!
Response from Entertainment EarthAug 25, 2023
Thank you for taking the time to leave a review! We’re happy to hear that Donald was able to assist you and exceed your expectations with a replacement. Providing excellent service is our top priority! Happy collecting!
Mike C.
Super kind, friendly, knowledgeable and helpful. Donald fixed an order I botched and answered a bunch of questions I had.
Response from Entertainment EarthAug 25, 2023
Thank you for your review! We’re thrilled to hear that Donald was able to amend an issue with your order. Please don’t hesitate to contact us if you have any questions. We’re always happy to help!
Jeremy R.
Accidentally placed an order with an old address. Donald was able to request a cancellation and even offered to follow up with me to make sure everything goes smoothly. I've been a fan of Entertainment Earth for a long time but the customer service makes me love them even more.
Response from Entertainment EarthAug 17, 2023
Thank you so much for your kind words! We're thrilled to hear that you've been a long-time fan of Entertainment Earth and we were able to assist you with your request. If there's anything else we can assist you with, please don't hesitate to reach out.