Rick P.
I had been looking for a 1500 series…
I had been looking for a 1500 series pickup truck for several weeks before shopping on line at Enterprise. I was pleased how easy & thorough the website was to navigate. I found a truck I was interested in & made an apointment to look at it & get my trade in appraised. ( I had previously had my trade in appraised by 2 other dealerships, both of which were offering me a fair trade in amount.) Upon arrival at the Enterprise lot I was introduced to Josue. He was quick to get me to the truck I wanted to see & by the time we looked at it, my trade in had been appraised and was on his desk. Once again I felt the appraisal was fair. I was pleased to find the price of the truck I was interested seemed very reasonable, even better than some I had looked at previously at other dealerships. The "no haggle" pricing was fair and non negotiable. I pointed out a couple things to my favor on my trade in & the value was adjusted upward accordingly. Josue was a pleasure to work with. I never felt the pressure to buy, pretty much plain & simple, take it or leave it. I was satisfied with the difference I would owe & gave the go ahead to start the purchase process. We agreed I would return 2 days later to get the truck. Upon my arrival to get the truck, Ryan (Mgr) was pulling the truck out to fill it with fuel and place the floor mats within. The transition was flawless with Josue, very detailed & patient, to include sitting in the back seat & answering all questions regarding operation of the cab features. I did notice a couple small things that could have been done better. The front floor mats were on the wrong side (passenger/driver) & not buttoned to the floor. The rear mat was placed correctly, but not buttoned down. The truck interior was not detailed, as there was syrup in the bottom of the counsel from someones drink. These are not big items, but ones you dont see if working with a dealership. I am very satisfied with the truck & will recommend Enterprise to my family & friends for their vehicle needs. Thank you Josue, you were excellent. Rick Pitt