Tyrhonda
DON'T LEAVE ANYTHING BEHIND BECAUSE YOU'LL NEVER GET IT RETURNED TO YOU
I LOVED THE PROPERTY EXCEPT THE STOVE DIDN'T WORK AND WE LEFT OUR PLAYSTATION @ THE CALLED BACK BEFORE THE NEXT GUESS CHECKED IN AND THEY SAY IT WASN'T THERE. I AM VERY DISAPPOINTED BCZ IVE LEFT STUFF @ RESORT THAT AREN'T AS NICE AS ENCORE AND THEY PUT UP THE ITEMS UNTIL WE POCKED THEM UP, NOW I HAVE TO SPEND HUNDREDS OF DOLLARS AGAIN FOR ANOTHER ONE. THIS WAS MY 3RD TIME STAYING HERE @ ENCORE BUT NOT SURE IF IM GOING TO STAY NOW FOR MY BIRTHDAY IN NOVEMBER BCZ OF THIS. JUST MAKE SURE YOU DON'T FORGET ANYTHING BCZ THEY HAVE STAFF MEMBERS WHO WILL PRETEND THEY WILL CALL OR SEND SOMEONE TO THE PROPERTY AND RETRIEVE YOUR PLAYSTATION AND YOU FIND OUT LATER SHE NEVER DID THAT BCZ SHE DIDN'T LOGIN OR LET ANYONE KNOW YOUR STUFF WAS LEFT IN THE HOUSE BEFORE NEXT GUESS CHECKED IN. I HOPE THEY FOLLOW UP ON THESE BAD EMPLOYEES OR SET THEM UP BY HAVING PPL LEAVE ITEMS TO CATCH WHO WORKS YHERE THAT ISN'T TRUSTWORTHY ..
Response from Encore ResortJul 24, 2019
Hello Tyrhonda, Thanks for sending us your feedback. We will follow up with our housekeeping again to find out more about your item left behind. Thanks for your patience. Hello again Tyrhonda: One of the managers told me yesterday that they have the PS4, they're trying to contact you to arrange shipping. Thank you


