Mao P.
Mia is really nice she is helping me…
Mia is really nice, i mean fantastic, she is helping me with my lost parcel and i cant wait to discover the rest of your amazing lingerie I already received the psyche set and I love it!
Empress Mimi is a London based lingerie subscription box offering everything from fabulous wireless bras to delicate jewellery, silky kimonos and decadent frillies. Shop the underwear, jewellery and loungewear collection directly online or save money &...
Empress Mimi (empressmimi.com) has 594 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mao P.
Mia is really nice, i mean fantastic, she is helping me with my lost parcel and i cant wait to discover the rest of your amazing lingerie I already received the psyche set and I love it!
Jackie H.
I recieved excellent customer service from Mia who was very friendly, helpful and accurate with answering my questions. The responses were swift and I felt comfortable asking more questions being as I was well taken care of as a customer. Buying online can be daunting but I am very glad and excited to recieve the products I ordered which are on the way. It is my first experience with Empress Mimi and I would definitely recommend this company to friends and family based of the excellent customer service. Jackie
Lorraine
Amazing customer service from Mia and Jeneva! Responses were super prompt and clear in addressing my questions as well as the appropriate resolutions moving forward. They were super nice and provided reassurance when I needed. Thanks heaps :)
Petra F.
Jezza was very helpful in resolving my issue. Very helpful. I love Empress Mimi and would highly recommend their products and service
Ty A.
My package was missing items and Mia was so helpful! Very polite and made the process of getting my missing items back easy
Krystina B.
The customer service worth this company is fantastic the clothing is sexy and comfortable and fits plus size without issue and the value keeps me coming back
John
I placed me first order with Empress Mimi for a photoshot. Of the many lingerie outfits we shot, the Madame X was my model's favorite. An item was missing from the second order I placed. Customer service worked with me to quickly send a replacement. I will be ordering from Empress Mimi again.
Gabrielle K.
Mia from Empress Mimi was able to help me through figuring out how to exchange a corset that was too small and was very understanding with helping me figure out how to go about switching out for a bigger size.