emmamason.comReviews of emmamason.com

I cannot speak highly enough of this company - especially Lourdes, who exceeded every expectation. I had purchased furniture for my grandchildren's new home after canceling a prior order with another company due to poor communication and delays. From the moment I placed my order with Emma Mason, the experience was exceptional. Their pricing is highly competitive and I received proactive, personalized updates throughout every step of the process including tracking links for full transparency. When the original delivery company delayed shipment for nearly a month due to our rural location, Lourdes immediately intervened and arranged a new carrier. The furniture was delivered and assembled within a week! She even followed up afterward to ensure everything was satisfactory. Lourde's dedication and responsiveness should be the standard for customer service. If you're hesitant about ordering furniture online, rest assured you're in excellent hands with Emma Mason and Lourdes!

Drichsen was very helpful, professional, and polite!

Nadir at Emma Mason made the process of buying 4 new bedframes easy. White Glove delivery included, communication was outstanding, and Nadir followup both before and after Delivery

I had a fantastic experience with Emma Mason / Bedroom Furniture Discounts. Their customer service was top-notch — friendly, responsive, and incredibly helpful throughout the entire process. What impressed me most was their excellent communication; they kept me updated regularly, so I always knew what to expect. The delivery was surprisingly fast, and everything arrived in perfect condition. It’s rare to find a company that combines great products with such a high level of professionalism and care. Highly recommend Emma Mason to anyone looking for quality furniture and a smooth, stress-free shopping experience!

I purchased the Theodor Alexander Nova bed, canopy. This bed is beautiful, heavy, well made and exactly how I pictured it. From start to finish everything went smoothly, well communicated at every turn and the white glove delivery was amazing. I have a sleep number bed, these guys helped to raise that bed in order to fit this frame. Totally went out of their way and I probably set them back but their willingness to help make this perfect meant everything!

After the initial order cleared the status updates and communication was top notch. I never had to guess about what was happening or when to expect delivery. White glove service was as expected and no issues with any of the items delivered. Everything arrived in pristine condition

Jade was fantastic and made sure my delivery went smoothly. Delivery men were excellent and made sure everything was just right and cleaned up all wrapping materials. Great company to get furniture.

I love the bed I ordered. It's very elegant and the pictures don't do it justice. Came in perfect condition and delivered with care. Jade was especially helpful and communicated every step of the way. 5 star experience with Emma Mason.