Andi M.
I had a great experience with Emma…
I had a great experience with Emma Mason from the time of ordering to the delivery. The order came pretty quickly and in perfect condition.
emmamason.com is listed under Furniture Stores.
emmamason.com (emmamason.com) has 525 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Andi M.
I had a great experience with Emma Mason from the time of ordering to the delivery. The order came pretty quickly and in perfect condition.
Lauren B.
Jade was great. Best customer service I’ve had in a longggg time.
Kellie
Ivan and Emma Mason provided a true five star experience. this was my first time ordering with Emma Mason, they had the best price and their entire order and delivery was seamless. I appreciated every communication from Ivan, even when he was just reaching out to let me know everything was still moving through to the shipping company. My furniture was delivered with care, and it is even more beautiful than pictured! Five stars all the way, would definitely recommend Emma Mason. Thank you
Rob J.
The delivery date promised was not kept. They hire a third party delivery service called LE Logistics based in Virginia. They get the furniture from the manufacturer quick and then they hold onto it until it’s convenient for them to make their delivery. Stay away from both of these companies. Pay the little extra and get it from anybody else.
mark
Truly white glove, timely delivery, Ivan was courteous and professional
Bogdan S.
Great overall experience with the company. Easy ordering process with frequent updates from Jade with order status updates. Highly recommend. Thanks again to Jade for the excellent communication and customer service!
KC
I can't speak more highly of the customer service provided by Ivan and his associates. Ivan specifically was wonderful to work with and kept me informed of my order throughout the entire process!! The dining room table arrived in perfect condition and we couldn't be happier. 10/10 would recommend Emma Mason to anyone who asked! Thank you!!
Robyn A.
Great service and Jade kept me informed through the entire process.