Lisa J.
It's been 8 months....Still have not received Hoodie
3/27/2021......It has been almost 8 months (April 6th will be 8 months) and I still do not have my product! ****BEWARE**** DO NOT ORDER ANYTHING FROM THIS COMPANY! ORIGINAL POST: I ordered my son a hoodie on August 6, 2020. The shipped him the hoodie in October but it had the wrong information, so he sent it back. I contacted the company to let them know (in October). They let me know that they would fix it a ship it out asap. So, in December 2020, my son has still not received his hoodie. Again, sent an email to be updated the status. They apologized and said that they will be able to ship it out in a couple of weeks (finally). Here it is, January 15, 2021 and still no sweatshirt. Very frustrating. Will not order from here again! *********UPDATE..... My Reply************ Hannah, I wish I could say this was the first time having a delay with your company. The first time I ordered from your company was in early 2019. I had ordered his company deployment athletic tee's (Several of them), that product was delayed as well. Months in fact, pre-pandemic. I will say that you all do deliver good quality tee's and hoodies but it just takes way too long to recieve them.
Response from Emblem AthleticJan 16, 2021
Hey Lisa, We completely understand and share in your frustration on the delays on the replacement order. :/ We are bummed that we are so slowed down in production right now and are working endlessly to improve our turnaround as quickly as we can. Unfortunately with covid19, our global suppliers and supply chain have experienced major delays that then impact our ability to turn around top notch gear as quickly as we normally do and we thank you for sticking with us through the madness. We are working hard on your replacement for your son and look forward to finally getting the new item with 2B on it out to him soon! :) -Hannah and then Emblem Team