Embark VeterinaryReviews of embarkvet.com

They said years ago that they will add more info about your dog as they grow which never happened. What did happen was that THEY REMOVED INFO, and now ask you to pay FOR WHAT WAS ONCE INCLUDED. Their customer support is pathetic, either selling services or telling you to basically F off. This is an expensive service which I deeply regret paying for. Save your money, look elsewhere.

Once the test results are in, they provide more information so you can read on what to do/how to prevent/chances on hereditary diseases. Also love the setup 😍🐾

So we adopted a street dog, and they told us that it is a romanian village dog, which is true, but we know that from day 1 even before adopting him. So useless test, they even matched the DNA with german sheperds that already did this test but were not able to tell us how many percents his DNA matches to german shepherds, even though his fur is basically one of a german shepherds. In conclusion, useless test, told us everything we already knew, and thank you for warning us that our Romanian street dog, is in fact a "Romanian Village dog", WE KNEW THAT ALREADY. My wife even read all the explanations you gave, and there is not a single information we didn't already know, except the disease part that we won't trust since every piece of information given by this test was the most generic.

DNA testing for puppies is urgent, since prospective buyers want to know all about the health of the new addition to their family. I sent in the tests 2 days after puppies were born. Been 5 weeks, and still don’t have results. For $180, you’d think they have better customer service. Can’t reach anyone by phone, and emails take days to receive useless responses. Will never use them again. Strongly do not recommend.

They sent my sample first to their East Coast HQ before it sat "stuck" for over a week and then got rerouted back to their lab in CA. It took over 3 weeks in transit just for my sample to reach them. I tried contacting customer service 3 times, 2 chats and one email and could not get anyone to help me or tell me why the sample wasn't moving. It has been 5 weeks now since I sent the sample and still have not gotten any results. They say it could be another 3 weeks from now. Do not use this company.

I bought their age test because I adopted my dog and was curious if I guessed his age right when I got him. I was excited to send the test in and get some answers, when I got my results it literally said that he was 4 days old when I adopted him. He was clearly a year to 2 years old so I emailed the company to let them know that they were wrong. They stood by their results saying that they could very well be a year off! They would not talk about any kind of refund and threatened to cut contact with me if I ever brought it up again. The simple fact is that I was guessing his age, and they are guessing his age but they're pretending they know by quote unquote science. Don't waste your money on this test, it's not worth it, I've lost all faith in them as a company.

Product is great..Customer service is HORRIBLE !!! I've called 6 times over a 2 week period..never got a response.Always goes to voicemail and never return my calls.

The dna results dont match my dog one bit! I dont trust the results