John
Very friendly and helpful staff.
Very friendly and helpful staff.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Wellness & Spa · Henderson, Nevada
Excellent

Wellness & Spa · Henderson, Nevada
Excellent
Wellness & Spa · Las Vegas, Nevada
Excellent

Wellness & Spa · Las Vegas, Nevada
Excellent
351 approved reviews, newest moderated first
John
Very friendly and helpful staff.
Eric H.
the people at emassage, matt, heather, rhonda helped me along for a few months, answered all of my many questions and were Tony the Tiger GRRRRRREEEEAT..cant say enough good things about them and the process..PLUS, i got a great deal...thnx again
Paul K.
Hats off to Heather who was extremely helpful in many ways taking my order and doing it with a cheerful disposition. I have dealt with many customer service representatives over the years but this one stands out from the crowd. Please have management mention her contribution to your company. I would really want her on my team. Thank you! Paul.
Gaston
Great customer service! Top notch company. I suggest that if you are new to massage chairs, you give them a call as their staff can help me make a very informative decision. This company is committed to their customers and I doubt you’ll find a bigger selection of chairs and A1 customer service like this one.
Tien
Wow... that’s excellent Osaki pro maetro 4D
Martin
Heather's knowledge sealed this deal. Thankyou 9
Tanja H.
I had ordered a chair in October with white glove service for my terminally ill daughter, paid for it, and had to set up delivery 3 times, 3 days of missed work, and still no chair. This company and their contractor were NOT able to deliver and set up their chair. I had to stay at home 3 days for scheduled deliveries and all 3 times the delivery company did not show up and did not cancel. To top it off I was charged $50 for some reason. Trying to sell you a chair their response is real quick but otherwise they don't answer anymore. Terrible company. I wouldn't recommend buying there. After this nightmare they should have sent me a free chair.
Response from EmassagechairJan 24, 2019
Hi Tanja, Thank you so much for providing us with your honest feedback, and we apologize for the issues with the delivery. Unfortunately due to the security measures on the military base you live on, we were unable to complete the delivery. In some cases a consignee will need to meet the delivery team to help escort them or offer additional assistance to get to the delivery location. Sorry we weren’t more helpful in that regard :/ We do see that multiple refunds were issued for the missed delivery attempts and we are looking into the service fee that was imposed by our financing company to have this refunded too :) Thank you again for being such a great customer and for your patience, please don’t hesitate to contact us with any questions :). Warm Regards, ~ Matt
Diane
I appreciated Rhonda's expertise and help in giving me information about massage chairs. After our conversation, I immediately purchased one from their company.