ElyxrReviews of elyxr.com

My rating for my first delivery was 5 stars for sure. Fast and good product. My second experience was not as great, but a CSR by the name of Chase did everything plus some yo help me. Christmas time is usually a joyous time, but this past Christmas it seems I may have had some evil little elves (human beings) around my neighborhood taking things that weren’t theirs. I had some packages that said they were delivered but weren’t there when I went to get them. My second order with this company was one that went missing. I reached out but never got a response( to my knowledge) from the company. It probably went to my spam folder because my CSR was able to show me that someone did respond to my email. I was pretty upset thinking that I was never going to have this situation remedied, but Chase emailed me back quickly each time, was patient, kind, and helped me get a solution. If something goes wrong with your order, I hope you get Chase to help you. I am forever grateful for this experience because it also taught me to not assume. Thanks again Chase! You helped me a great deal!!

Elyxr products are great. No complaints there. The shipping and order fulfillment is awful. Unfortunately, living in CO, I don’t have a ton of choices to get products sent to my area. Elyxr does ship here though so I thought, “Great! This will be my new go-to” All but one order of mine has been smooth and delivered fairly quickly.. One time, my order was never fulfilled at all but it was paid for so when they realized it hadn’t been packaged or shipped, there was no apology or sense of urgency to right a wrong. Another time, the order took 2 weeks, and most recently, I’m checking the tracking and it’s currently saying my package is supposed to arrive tonight by 9pm an it’s showing that it was in Denver 2 days ago (makes sense) and that it is now in VA?! If it’s in VA, it’s definitely not going to be here today and why on the world did it go to VA when it was literally 4 hours away from my home 2 days ago? They don’t keep good track of shipping and making sure customers get their orders in a timely fashion and to me, that’s bad business. No discounts or even an apology when your waiting way longer than just about any other place I used to be able to order from. And I have to suck it up because I don’t have a wide range of options. If you live where they aren’t trying to shut the industry down, order from somewhere else to ensure you have what you need in a reasonable time period.

Have done a couple orders. Great selection and pricing. Staff provided outstanding service when i had issue. Will be doing many orders in future. Just wish had quicker shipping options and Saturday delivery. Thank u for processing my orders. Maureen Dunn

Great selection and the cheapest prices I've found. Also nobody can complain about a free gift. Only sort of issue is fulfillment, 3 days so far to fulfill my last order and ship (bought with site credit from failed attempt to purchase but the customerserviceteam was quick in helping and crediting my account). So it's up to you if the discounted products are worth the wait or pay more for instant fulfillment. Their customer service, specifically Tara, are top notch. She took a concerted effort in my shipping and updated me withouteven askingher to. Also their response time is quick and informative!

Placed an order and 5 days later they emailed me and told me my product was out of stock. I told them I was willing to switch the flavor and waited almost 3 weeks before it was shipped. Very slow all around from shipping to communication. The product i got was subpar and overpriced. Took over a month for me to receive my product from when I first placed my order

Was pretty happy with what I tried

First of all, they have great products. Most importantly, they have amazing customer service. They reply quickly and they fix any problems even quicker. I don't need to shop anywhere else.

Elyxr, has great products at great prices. Costumer service representatives are helpful and quick to respond. They are willing to resolve any issues. I love this website and get happy when my products arrive 👍