EloracircleReviews of eloracircle.com

Response from EloracircleOct 12, 2026

Hi Teresa, We're sincerely sorry for the frustration and disappointment you've experienced with your order. We completely understand how upsetting it must be to pay extra for priority delivery and still be waiting weeks later, especially when you were expecting your order to arrive much sooner. We also apologize that our previous communications have not given you the reassurance and clarity you needed. We understand your concerns regarding the shipping origin and the importance of transparent delivery information. Please know that your feedback is taken seriously, and we're sorry we haven't met your expectations on this occasion. We'd appreciate the opportunity to look into your order and help resolve this matter. Teresa, please feel free to contact our customer support team directly with your order details so we can investigate your situation and work towards a resolution. Thank you for sharing your feedback. We're genuinely sorry for letting you down and hope we can have the opportunity to make things right. Warm regards, The Elora Team

Response from EloracircleOct 12, 2026

Hi Troy, We're truly sorry to hear about your experience and understand how frustrating it is to wait for an order longer than expected, especially when you haven't received the updates or support you were hoping for. This is certainly not the experience we want for our customers. We sincerely apologize for the delay and for any frustration caused by the lack of communication. We would appreciate the opportunity to look into this and help resolve the matter for you. Please contact our customer support team with your order details so we can investigate and provide you with an update. Thank you for bringing this to our attention, Troy. We take your feedback seriously and hope we can make things right. Warm regards, The Elora Team

Response from EloracircleOct 12, 2026

Hi Elaine, Thank you so much for sharing your experience with Elora! 💚 We're pleased to hear that the cream has been helping, and we truly appreciate your patience and continued support. We understand that seeing results can take time, and we're grateful that you've taken the time to share your honest feedback. Your experience means a lot to us and helps other customers understand what to expect. Thank you again for choosing Elora and for being part of our community! Warm regards, The Elora Team

Response from EloracircleOct 12, 2026

Hi Pat, Thank you so much for sharing your experience! 💚 We're delighted to hear that you've had such a positive experience with Elora and that you've noticed an improvement after two weeks of use. Your kind words mean a lot to us, and we're so happy to hear that Elora has been the best you've tried! Thank you for choosing Elora and for taking the time to leave us a review. We truly appreciate your support! Warm regards, The Elora Team

Response from EloracircleOct 6, 2026

Hi Mel, Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear about your experience, and we completely understand why you’re disappointed, especially after ordering six tubes and waiting so long for them to arrive. 💛 We’re particularly sorry to hear that you received the South Moon packaging, that the product did not meet your expectations, and that you felt the cream was greasy and did not work well for you. We understand how upsetting this must be when you were hoping to find something that would help. The South Moon packaging was used temporarily due to a packaging supply issue, and we sincerely apologise that this was not the experience you expected when ordering from Elora. We also understand your concern regarding the ingredients and the difference you noticed. We’re very sorry that you did not receive a response to your refund request. We would absolutely like to look into this and make sure your concern is properly addressed. Please contact our support team with your order details so we can locate your request and assist you directly. Regarding your comments about Amazon, we understand why this situation has caused confusion, and we appreciate you bringing your concerns to our attention. We’re truly sorry that your experience fell short, Mel. Your feedback is important to us, and we hope we can have the opportunity to resolve this properly for you. 💛 Warm regards, The Elora Team

Response from EloracircleOct 6, 2026

Hi Janice, Thank you for taking the time to share your feedback. We completely understand your disappointment, particularly with the longer-than-expected delivery time, and we’re genuinely sorry for the inconvenience. 💛 We’ve experienced some unexpected delays within our shipping process recently, and we understand how frustrating it is to be waiting for your order without being able to try the product yet. We truly appreciate your patience and hope your parcel reaches you very soon so you can finally experience Elora for yourself. We’d love the opportunity to provide you with the positive experience we aim for. Thank you again for your honest feedback and understanding, Janice. 💛 Warm regards, The Elora Team

Response from EloracircleOct 6, 2026

Hi Jane, Thank you so much for taking the time to share your experience! 💛 We’re absolutely delighted to hear that Elora has worked well for you and that you’ve seen such a positive improvement after trying other products. It means a lot to know that you’re pleased with the results, and we truly appreciate your kind words and recommendation. Thank you for choosing Elora and for your support! ✨ Warm regards, The Elora Team

Response from EloracircleOct 2, 2026

Thank you so much for sharing your experience! We’re delighted to hear that Elora Circle has helped soothe and calm your skin and provided you with some much-needed comfort. Your kind words truly mean a lot to us. Thank you for choosing Elora Circle and for taking the time to leave a review! 💕