Clare G.
Great product
Great product. Got email saying there would be a delay then one saying it had been delivered and it hadn’t. Notified company to say and was told there was a delay. No explanation for delivery email. Eventually arrived and great product
Response from EloracircleOct 19, 2026
Hi Clare, Thank you for sharing your experience with us! 💚 We're delighted to hear that you're happy with the product, and we sincerely apologise for the confusion caused by the delivery notification and the delay in receiving your order. We understand how frustrating it must have been to receive a delivery confirmation before your parcel had actually arrived. We're sorry for the lack of clarity and appreciate you bringing this to our attention. Thank you for your patience and understanding throughout the process. We're so pleased your order eventually arrived and that you're happy with the product! Warm regards, The Elora Team


