ElleSilkReviews of ellesilk.com

Reliable customer service when we needed it. Great service.

Excellent quality !!! Excellent service !!! * * * * * stars !!!

I purchased my first piece of Ellesilk linen, over two years ago! I instantly fell in love with sleeping on silk, and I was sold for eternity! They also look absolutely stunning!! And it gets even better, after two years, they still look like new!!! Thank you Ellesilk, for offering only the finest silk products imaginable.

Great quality Good service

Unfortunately, I find myself extremely unhappy with ElleSilk. I took a chance based on the positive reviews here on TrustPilot, which was a mistake. I am like other negative reviews written here for this company and question if the positive reviews are genuine. ElleSilk is masquerading as a UK company, but your items will be shipped directly from a company called Yang Denchung: Room 401, Block 1, Pingjiangshuanyue Building, Hequ, Gusu District, Suzhou, Jiangsu Province 215008, China. I purchased one pair of pajama pants, and their quality is terribly sewn, as the waistband in the back wasn't appropriately sewn and bulged out. The sizing is incorrect on their website, so don’t trust it. Possibly measure yourself first and send your exact measurements to them and let them give you the correct size to purchase so that they can't blame you. I bought a Medium based on their website's suggested sizes that will fit you 4/6, 8/10, 12/14, etc... and they were incredibly tight in the waist and hip. They were uncomfortably unwearable. I'm just 5’4,” and the inseam was so short on a size Medium that it cut up into me when I tried them on. I wear a size 4/6 in dress pants and 28/29 size jeans in Edwin, Mother, We the People, Rollas, For All Mankind, Citizens of Humanity, and Ragged Priest. A size Medium nowhere fit for utilizing the sizing information on ElleSilk’s site. Technically a size Small should’ve fit me. And my order from China arrived smelling musty, assuming their items weren't stored appropriately in their warehouse. I paid $29.64 to ship back to China to receive a refund, on top of the $158.00 I paid for just a pair of pajama pants. I attempted to return through Paypal to protect my return, but Paypal denied my claim as they concurred that the order was close enough in color to their website to be as described. Even though ElleSilk will receive my return, they will not refund it because they don't have ethics. On the ElleSilk website, they monitor their reviews and only post reviews that the company wants people to see. I question if their items are mulberry silk, as I have mulberry silk pillowcases and pajamas from Lunya. What I received from ElleSilk wasn’t anything like what I currently own. I recommend DH Gate for direct-from-China goods that you will receive from ElleSilk.

quality of product, beautiful , classy

Excellent product. Bought for the whole fam. 👍🏻👍🏻

beautiful pajamas These are very well made and according to the person I gave them to, very comfortable.