ElleseandcoReviews of elleseandco.com

Suggested to use size chart, however, could not find it.

Easy to order nice stuff

*Update: Still haven't heard back from the business or resolved the issue despite their response to my review. I hate to say it but it is a scam. I ordered a Helly Hansen jacket. What arrived was a completely different, unbranded jacket. I asked for a full refund straight away. Instead, I spent weeks going backwards and forwards while they offered 10%, then 20%, then 30% refunds and store credit. After repeatedly asking for return details, I was finally told I had to pay to send the wrong item back to China before they would refund me in full. This wasn’t a change of mind. They sent me something I did not order. Read the recent negative reviews before buying. My experience looks very similar to others. I would not buy from this company again.

Colour selections is by images only, this makes it a silly process to make sure youre ordering exactly what you intended.

Absolutely awful customer service with goods advertised from the uk & based in Netherlands. All look great on the website but what they send are cheap alternatives. Returns (if you want to return the incorrect substandard item) are to China at your own expense. Thats because they dont do refunds apparently!!!!! A store front for cheap items, substandard items. I was sent goods I did do not order but paid good, honest money for , only to be told i cant get a refund and I have to return items at my own cost!!!! Bloody rip off! DO NOT TRUST OR DEAL WITH THIS SITE. I have escalated the complaint after a month of trying to sort this out via email as they have a non recognised phone line. Im now losing patience & the will to fight my corner but im not giving up. My bank is now dealing with the issue!

Very easy to order. Price is very good. Looking forward to receiving the shawl

The site was very easy to navigate. Placing the order was also easy. The product was just what i wanted. The price was really good value

Very straight forward process, and best price for product