ElgatoReviews of elgato.com

Bought a streamdeck couple of months ago and been enjoying it rather well. Not used freqvently but it has been working. However today I've noticed they now demand that you create an account JUST to add plugins for the Stream Deck software. Elgato didn't require account before. Why does Elgato feel the need to track and datamine everything we do? I will problably start looking around for alternatives.

I bought an Elgato Video Capture dongle from PLI Computers in Melbourne Australia and it has worked really well. I was able to copy all my VHS tapes over to my laptop without any issues at all. Loading the software was a bit cumbersome but once it was on the laptop it was literally plug and play. Well worth the money.

Video capture: When it works it's great, but often for no reason there's just 'no signal' and only sound. Closing everything down might get it working again, but when one VHS tape gives 'no signal' (no picture) then this carries over to other videos as well so you don't know what videos are good and what are bad. For the cost of this product it needs some serious sorting out and debugging.

Un très mauvais investissement ! J'utilise Elgato depuis des années à travers plusieurs appareils (autant logiciel que produits physiques), c'est TOUJOURS une catastrophe. Le logiciel (Payant) pour récupérer l'écran de son Ipad plante aléatoirement, remet à zéro les préférences et les logiciels sont imbuvables en interface. Mon StreamDeck est mort du jour au lendemain, sans ne changer aucune habitude de fonctionnement dessus de ma part. Maintenant, c'est mon HD60X qui est mort, sur une nouvelle configuration neuve après 1 an d'utilisation. Ce qui est le plus terrible, c'est que tous ces problèmes de défaillances et extrêmes complications d'utilisation sont connues depuis des années mais rien n'y fait. Vivement que des concurrents s’intéressent à ce marché. Bref, je ne peux pas travailler du jour au lendemain.

I've got the elgato video capture device. I think it works well. Only had a real issue with the driver, which required that I turned of some security on my windows pc for it to work. After that I've had a pretty good experience, with only minor issues sometimes.

Ordered direct from Elgato. Wrong colour product shipped. Notified them immediately. Took 10 days to respond. Offered for me to send it back and then they'd send a new one. I asked for refund and they agreed. Issued RMA number. Sent back via a tracked UPS service. Didn't get a receipt from newsagent, but can see on the weblink that it was delivered back and signed for. 14 days since it was returned to them, the support team are still saying they cannot issue a refund without a photo of the paper receipt from the newsagent (that I was never given). The experience with this company has been so poor I will never shop with them again. Try their rivals instead and never buy direct from them - they are not setup to provide end customer satisfaction.

I never received an updated shipping date/estimate. I talked to customer service and they didn’t help at all. Never responded.

Bought elgato video capture and it refused to work on my older Mac , and a iPad , the latter one only a few months old. Hmmm Operator error ?? Finally download a version of the required software onto a much newer OS version .. I think Website seems to have a lot of beta stuff, and clunky pop ups, confusing.. So, not for me in the end, which is a shame, expensive , didn’t work for me, sent back, time …. And move on😄