Random G.
A great representative
Whyatt Thompson was an amazing representative he was very professional he was honest hehelped me understand my policy warranty and what I can do with it

Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer are all A+ rated with the Better Business Bureau and have almost 30 years of experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment to save you thousands on your vehicle.At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have developed a personal relationship with them. Any questions or concerns directed from our clientele are handled professionally and efficiently with your best interest in mind.
Eleras Automotive Group (elerasgroup.com) has 320 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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320 approved reviews, newest moderated first
Random G.
Whyatt Thompson was an amazing representative he was very professional he was honest hehelped me understand my policy warranty and what I can do with it
KAREN A.
Spoke to Megan when deciding to keep the plan or cancel and she answered many questions and concerns for me and put my mind at ease, I have trust in the conversation we had. Good person to have for customer service.
Calinda W.
I am having a few financial difficulties right now. Whyatt helped me so much. He explained that if I needed to cancel right now that I could call back and get reinstated later. He went into more detail about the payments than I was originally told by another agent.
Michelle
Very caring people! They are there to help the people not just for the money!
Rebecca T.
On July 22, 2025 I called and spoke first to Madison who directed me to a specialist so I could cancel my policy. At first I was concerned that I would get a runaround especially when Madison said I need to transfer you, my flags and alert button went off, BOY did I eat craw. Criss King was so VERY VERY UNDERSTANDING, PROFESSIONAL, HELPFUL, UNDERSTANDING, SYMPATHETIC, TO MY NEEDS AND GOT TO IT RIGHT AWAY AND CANCELED MY POLICY. WHAT A WONDERFUL HELPER, THE COMPANY NEEDS TO KEEP HIM! Rebecca Thomas
Robert Van I.
I want to praise agent William. He was prompt, courteous, and took care of my request in a friendly and efficient manner. There was no problem whatsoever; I would certainly like to have him as my agent all the time if needed.
Maddie B.
Lindsey was a huge help! She explained everything to me in girl terms and I appreciated that so much!
Alexci Del C.
Scammers, these idiots completely lied about covering your car if it’s salvaged. They never mentioned that when selling the insurance to me. They’re morons, and scammers and will not do anything for you except steal your money. Hard to get hold of, difficult and scammy. Go to geico or a legit reputable place not these ghetto scammers.