Haytham El S.
The quality of manufacturing is…
The quality of manufacturing is excellent , The assembly was very easy , I love it

The nicest, strongest, most portable last sofa you’ll ever buy... Easy to unbox. Easy to unfold. Easy to enjoy.We didn’t invent the sofa. We reinvented everything about it.Introducing Elephant in a Box. Furnish your home out of a box.
Elephant in a Box (elephantinabox.com) has 217 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Haytham El S.
The quality of manufacturing is excellent , The assembly was very easy , I love it
Paula M.
I am so happy. I love this sofa is so confortable and the expirence has been amazing.
Kimberlee S.
I wanted to love this couch, honestly. I loved that it was deep enough for both me and my toddler to nap on, it was compact and relatively comfortable, however the cons definitely outweighed the pros in my situation. I purchased my sofa in May 2021, but did not unbox and set up until July 2021. At first it seemed fantastic. Setup was annoying, but I've put together worse things. About 1-2 months in, the back would not stay connected and sit flush, causing the back to bow out. (Imagine stubbing your pinky toes on the back of the couch multiple times a week, ouch!) Customer service first sent a piece of board to put over the center that was bowing, no luck. Then sent a replacement core. That seemed to resolve the issue for a couple months. I will say, customer service was always pleasant and courteous when I spoke to them. Replacement pieces took a while to come in because they would ship from their factory in Egypt. Around November/December 2021, the same issue began happening again. This time the front piece would shift off of the couch and cause the cushions to slide forward and the back cushions to fall behind them. I would have to put my knees on the front of the couch and grab the back of it, essentially pulling it back together. This was a multiple times a day chore. Our lease just ended in our apartment, and I happily broke down this couch and tossed it in the dumpster. Between having to push it back together and vacuum pet hair off of it multiple times a day, I refused to take it with me when I moved. Seriously reconsider your purchase if this is a couch on your list. The concept is great, but for the price, you can get something else that won't fall apart within months.
Response from Elephant in a BoxMay 9, 2022
Hi Kimberlee. We are sorry that you experienced this issue with your elephant. However, you do have lifetime guarantee. We would replace your sofa for you completely free of charge. We would love for you to try our latest version. We have done a lot of development on the product since you had yours. We do value our customer feedback and we take all comments seriously to try and develop the product to suit our customers expectations. Would you like to have the same color Navy blue or would you like to try our grey color?
Ellie C.
I love my couch and my ottomans. However, one of the ottomans arrived without hardware. I contacted then 2 weeks ago and they wrote back immediately but I still haven’t received the hardware. The couch is great. Comfortable and sturdy. It has a brutalist look and I love it. I wish the honeycomb didn’t drag on carpet when you move the ottomans though.
Response from Elephant in a BoxMay 9, 2022
Thank you for letting us know about this, Ellie. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
Shady H.
Very comfortbale and nice looking sofa. It's very practical, easy to transport and assemble and most importantly gives warmth to our living room
Martin
I really wanted to give this unit five stars, but there are two small things that knocked off a star. The corner unit has a gap between it and the stand alone seat. It's small, but it is noticeable. Of more concern is the cushions. They are *very* firm, bordering on uncomfortable after a couple hours of use. This may not be a big deal for occasional users, but as a daily driver, it can get uncomfortable. Even so, the unit was easy to set up, well packaged, and seems to be holding up well so far.
Response from Elephant in a BoxMay 9, 2022
Hello Martin, thanks for bringing this to our attention. We'll contact you right away ;)
mahmoud T.
the most comfortable sofa i ever buy , Elephant in a box products i really recommended to any one need sofa can easily assembly with a few minutes.
Alaa El A.
Sustainable and cost efficient sofa designed with innovation, modern style and comfort in mind.