eleglide.comReviews of eleglide.com

Great customer service and great bike

Support Is fast, great bike

Ho acquistato una T1. Una bicicletta con un ottimo rapporto prezzo/qualità. Con un leggero incremento di prezzo si potrebbe dotare di freni a disco ed allora sarebbe la migliore e-bike della sua fascia.

Just back from my first ride on my newly acquired Tankroll from Eleglide. Very happy with the bike overall and just what I need for a smooth ride and help on the hills. 2 minor grumbles the ordering process from the uk is not the smoothest as the dispatch was delayed at the warehouse and delivery for a couple of days at the couriers. At the moment my only grumble about the bike itself is the saddle, even with a gel cover after 6/7 Miles its not that comfortable Accessories are not easy to get hold of in the UK

Initially placed an order on their website for a bike they claimed to have in stock. The following day I receive an email saying they could not honor that, asked me to wait and could only say 'maybe the end of the month.' From there on the entire dialogue was just weird. They couldnt tell me when they would expect more of the bike I ordered. Then they go change their website and send me a picture showing the bike as out of stock. No idea why they sent that, if an item is out of stock on their site you can not order it so the fault there was with them. The first time I asked for a refund I was ignored. then I get this as a reponse. 'We won't cheat any customers, wouldn't you rather wait for a bike?' No suggestion made to them that I was being cheated so a really weird response to send me, just makes things ten times worse. Saying something to the line of 'I am not scamming you.' Is just alarm bells. They then started talking about compensation, I suggested they send me a different bike price difference of €50 instead which was also ignored so not sure what their idea of compensation was but doesnt sound like much. finally 9 days later I get a refund when you buy from eleglide direct in the UK you exchange everything is euros, of course they wait until the exchange rate is more favourable to them Bouught £669.72 GBP = €748.99 EUR Refund €748.99 EUR = £641.44 GBP So being out ~£30 for nothing absolutley not impressed. Feels like a massive stall for time. Based on that I'd not like to know what will happen if the battery dies or the motor karks it.

Azt tudja amire való!

Reibungsloser Kauf, die Versandinfos könnten besser sein, jedoch nicht von Eleglide sondern vom Versandunternehmen.

Very happy with the M1 Plus EBike, shipping was good about 2 weeks, only one down side wish i had known the price was going to drop by €100 a week after i ordered it,