eleglide.comReviews of eleglide.com

The cycle was so great and I am enjoying there service and product also more than that they are also helping me with some other product issue ( only one bad thing that they take tooooo much time :( other than that they are such a W company )

I really do like my M2 Eleglide bike, it's fast, nimble and fun to ride but the only issue I have is that they changed the design of it and I expected it to come with a throttle, as the older model did but this one didn't. I have a better seat then the older model so that's pretty cool 🤣 and a better display :3 and to prove the bikes durability to anyone reading this... (I didn't do this intentionally I swear) But while going on a trail, I fell off a cliff with the bike at 40 kmph and the bike fell all the way to the bottom of the cliff (I thought it would've been battered) but. IT WAS COMPLETELY FINE 💀🙏. THIS BIKES THE GOAT 🙏 I WISH IT WOULD BE A BIT FASTER THO SO I CAN ABSOLUTELY FLYYY 😭 I LUV U ELEGLIDE :)))

Unfortunately, I cannot recommend the T1. The brakes are terrible, really close to unsafe, actually (had to spend 150 euros on an hidraulic set), and after just 1000 km, it keeps disconnecting with no apparent pattern or reason. My reseller changed the controller, but it was completely useless. Just today, my wife almost got runover by a bus in a crossing, as the bike suddenly switched off (and it gets extremely heavy to pedal without assistance, be aware). Really disappointing, to say the least. So sorry, really, as the bike is very well priced and have everything you could wish for commuting (except for the thrust, of course).

Bought Eleglide m2 about 7 months ago and have had 4 issues with the bike in total. The screen display messed up and would not read the speed and peddle assist would not work properly. Credit to Eleglide parts was sent out to fix these issues. The other two issues are brake lever keeps on coming loose and a noise that is coming from the bike when I ride. The reason for the bad review is customer service is the worst ever. I told them all issues with the bike and sent videos and they only sent parts for two issues acting like this would fix everything like they was sending magic parts or something. After this I was asked to confirm the other problems repeatedly even though I had sent videos and going back and forth I was told that I should lubricant the chain to stop the noise and that warranty for the break lever is only 14 days. Firstly I think we all know how to lubricant a chain. I already know that this isn’t the reason for the issue. Basically the Eleglide warranty is toilet paper, they do the bare minimum. Their bikes are not built to last please do not waste your money. Terrible company

Niste sposobni dobaviti kabla za povezavo baterija - regulator.

I am very satisfied with the purchase. Easy to assemble, well packaged, and delivered quickly. Already traveled the first 50 km without any problems.

Everything is excellent from the customer service to the last bolt on my bike.

I purchased my Eleglide T1 step thru e-bike via Amazon in February 2024. I had a most wonderful year cycling and loved my bike. In May this year (2025) my bike developed a problem so, I contacted Eleglide and received an immediate and helpful response. Via Amazon, I contacted the Dutch Agency that supplied my bike, they responded quickly, sending me the replacement part (the controller), which I was able to fit myself, and now, problem solved! I would add, that I encountered a reluctance from some e-bike specialist shops, to look in to the problem with my bike. So I do think it would be helpful of Eleglide to establish a wider network of service support facilities in the UK, as they have an excellent and affordable product. Jeremy Roden, West Sussex.