eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Johann Z.
All Ok! Shipping from Poland.
Response from eleglide.comJun 17, 2025
Dear rider friends, Your warm feedback has energized the entire Eleglide team! 🌞 If you have any questions or need assistance with the vehicle in the future, our customer service team is always at your service. Thank you again for your trust, and I hope Eleglide will continue to accompany you to explore more wonderful journeys! Have a happy ride! [email protected]
Simone
Ho contattato servizio assistenza per un ricambio non a catalogo,sono stati gentilissimi, e disponibili alla mia richiesta. ovviamente ho inviato la foto perché non essendo a catalogo sarebbe stato difficile far capire di cosa avevo bisogno,in poche ore sono stato ricontatto e che mi avrebbero spedito il ricambio.grazie per il servizio impeccabile
Response from eleglide.comJun 17, 2025
Dear rider friends, Your warm feedback has energized the entire Eleglide team! 🌞 If you have any questions or need assistance with the vehicle in the future, our customer service team is always at your service. Thank you again for your trust, and I hope Eleglide will continue to accompany you to explore more wonderful journeys! Have a happy ride! [email protected]
luc S.
bonjour, le sérieux la rapidité de l envoi du vélo . le vélo roule tres bien et est de bonne qualité
Response from eleglide.comJun 17, 2025
Dear rider friends, Your warm feedback has energized the entire Eleglide team! 🌞 If you have any questions or need assistance with the vehicle in the future, our customer service team is always at your service. Thank you again for your trust, and I hope Eleglide will continue to accompany you to explore more wonderful journeys! Have a happy ride! [email protected]
O.
Transmissions are not configured properly. Overall quality is average
Response from eleglide.comJun 17, 2025
Dear, We are sorry for the inconvenience. Please send us an email to [email protected] and we will solve the problem for you. I apologize for the inconvenience caused. Looking forward to your reply.
Beniamin S.
Habe Mopride 3 gekauft. Leider gibt es vom Anfang an Probleme mit dem Fahrrad. Vorderrad hat sehr großes Seitenschlag - sowas lässt sich nicht mehr Zentrieren, muss ausgetauscht werden. Hinterrad hat ca. 3mm Höhenschlag. Außerdem ist das Display plötzlich kaputt gegangen. Lässt sich nicht mehr einschalten. Email an Support geschickt - Probleme beschrieben und Videos beigefügt. Trotzdem weigert sich die Firma neue Teile zu schicken, bekomme nur "Anleitungen" wie ich die Probleme selber beheben soll. Derzeit kann nicht empfehlen. Update 6.6.25. Ich bekomme von Eleglide nur 2 Ersatzteile - der Vorderrad und das Display. Bezüglich Hinterrad keine Info... Da die beiden Sachen gerade nicht lieferbar sind, weiß keiner wie lange es dauern kann bis ich die Teile habe. Wie kann man Fahrräder verkaufen ohne Ersatzteile zu haben? Absolut nicht zu Empfehlen.
Response from eleglide.comJun 6, 2025
Sehr geehrter Beniamin Stefaniuk, Vielen Dank für Ihr wertvolles Feedback. Wir haben per E-Mail mit Ihnen kommuniziert und aktiv an der Lösung des Problems mit Ihnen zusammengearbeitet. Bitte überprüfen Sie Ihre E-Mails rechtzeitig. Ich entschuldige mich aufrichtig für die entstandenen Unannehmlichkeiten. [email protected]
Alessio
Ottima Bicicletta +++++ Ottimo rapporto prezzo-qualità +++++ Consigliata , la migliore del segmento.
Response from eleglide.comJun 17, 2025
Dear rider friends, Your warm feedback has energized the entire Eleglide team! 🌞 If you have any questions or need assistance with the vehicle in the future, our customer service team is always at your service. Thank you again for your trust, and I hope Eleglide will continue to accompany you to explore more wonderful journeys! Have a happy ride! [email protected]
El Mehdi N.
Trop bo bonne journée
Response from eleglide.comJun 17, 2025
Dear rider friends, Your warm feedback has energized the entire Eleglide team! 🌞 If you have any questions or need assistance with the vehicle in the future, our customer service team is always at your service. Thank you again for your trust, and I hope Eleglide will continue to accompany you to explore more wonderful journeys! Have a happy ride! [email protected]
philippe R.
Bon vtt, l’autonomie est de 50 kL environ au lieu de 120 (vitesse 3 et 4) il manque les garde boue bien utile en ça de pluie. Je les ai commandé le poids du vtt est satisfaisant. VTT a avec un moteur assez puissant pour faire des bonnes balades
Response from eleglide.comJun 17, 2025
Dear rider, Thank you for choosing Eleglide mountain bike and sharing your valuable experience! If you have any questions or need assistance with the vehicle in the future, our customer service team is always at your service. Thank you again for your trust, and I hope Eleglide will continue to accompany you to explore more wonderful journeys! Have a happy ride! [email protected]
