ElectronicsforceReviews of electronicsforce.com

I had a great experience with the store. Adam and several other competent representatives made my new phone purchase extra smooth. I would recommend this store to a friend.

I ordered a Samsung Z Flip 5 G phone. I received an older model without 5 G. The phone id number l was a different number than what I ordered. When I called I was told all the flip phones are 5 G. This is a lie and can easily be checked online!

I ordered a phone for my wife's birthday including 2 day shipping so it would arrive on time. Things did not go according to plan. The order did not ship, and the order status was listed as "pending" for a week, with no communication about the delay in shipping, and then the status was finally changed to "cancelled", with no justification given.

17 days after ordering new samsung, no phone, no refund, not even a valid usps tracking number. He said he'd express a replacement last week, but did not. They assured me not a scam, but i have no phone and they have my $595, so you tell me if that is a scam. Horrible customer service. Lies. on Sat. 10/2, two weeks after order, I asked you to cancel the order. As of today 10/8 - one day shy of 3 weeks - still no phone or refund. no resolution yet.

I ordered a phone and paid for two day shipping. They delivered the package to the USPS on Monday.. As of Wednesday the tracking info was no longer available. I paid 29.00 for shipping, The USPS told me Electronicforce paid them $6.44 for shipping. When I called Electronicforce, they immediately cancelled my order (without asking).. Abuse of your employee??? I asked about my package and the $6.44 you paid for shipping.. Don't lie to protect your company's interest.. USPS told me Electronicforce knew there isn't a 2 day delivery guarantee. They should not have charged me 29.16 for shipping. Again they verified Electronicforce paid $ 6.44 to ship my package. You guys tried to rip me off!

Had a great experience in this store, the staff is very knowledgeable friendly and funny! Came in their website last week to get a new pphone cause I guess your parents aren’t cool with buying you a phone once you turn 28 🙄. I think Adam was the name of the associate who helped me out, saved me a lot of time I really appreciate it. Would recommend this website any day 👍🏼

Ordered a phone 7/30. Sent an email 8/6 asking why I hadn't heard anything, received no response. Called on 8/11, and was told "that order was cancelled." I asked why no one had contacted me, got a simple, "sorry about that," and a hang up. The order status remains as "need additional info", rather than cancelled, on their website. The phone still shows as in stock on their website, and they don't seem to have an interest in maintaining an accurate inventory. I believe most of their positive reviews here are fake - they often mention helpful store personnel, a physical store, etc, yet the company has no physical store whatsoever. Some reviews mention products and brands that they do not sell. These reviews are likely copied/pasted from reviews of a physical store. EDIT: Shortly after leaving this review and receiving the below response, I got a phone call asking if my order could be switched to another color of the same model, which I agreed to. The order was shipped that same day, and arrived a few days later. The phone arrived in an OEM Google box, but it seems to be a refurb box and does not contain any accessories. The phone functions and activates perfectly fine, and is in perfect condition. Review updated to 3 stars.

They sold me a device with outdated software that is no longer supported, making many functions of the device unusable (Kyocera cell phone). I contacted customer support and heard nothing back.