ElectronicsforceReviews of electronicsforce.com

I can understand these harsh reviews about them. They are equivalent to the negative reviews you have on Amazon products, which sadly people are either dumb or they don't understand what they are buying. Sadly we have people like them but luckily we have people like the customer service rep that I spoke with which he was cool! Easy to deal with and very kind, answered all my questions and placed an order on the website right away. Products they sell are at a relatively great deal, with shipping is what I expect as well as the product advertisement. Honestly I'm going to be a future customer of theirs.

phone is okay, price was okay, BUT DONT PAY OR ADD OR EXPECT ANY SHIPPING SPEED AT ALL!! this is not Amazon, I added almost 30 dollars! for USPS 2-Day [(USPS 2-Day):$29.16]- this was basically a total waste - order was December 6th Tuesday - did not arrive until 'Saturday' - and Saturday was no delivery so didn't receive until Monday- it took 6 days and I added 30$!!

Excellent customer service and excellent pricing. Phone cost half of what it would cost from my carrier, and it was new and in working order. I just needed to transfer my SIM card and info from the old phone. I had some questions, and ElectronicsForce answered WITH NO MENUS OR BOTS--just a human who actually knew the answers to my questions. Fantastic shopping experience.

The phone I received was defective, and when I called customer service the man was rude and told me to try fixing it at a local shop. When I asked if there's anything he can help me with, he just hung up!

These guys have been all great overall and it would love to buy again from them! The only one star less is because of their shipping carriers that they used to ship my package with and it took some time. But non the less everything came as advertised. 😁

The gentlemen working there solved my problem quickly and without headache from the phone that i recently got from them. An issue which customer service in other service provider stores could not figure out. Saved me so much time and stress . Highly competent and friendly. Know where I will go with any future purchases. 👍

Where do I begin? I have been buying from electronicsforce.com for over 5 years now and never had a single issue! Every time I call to ask questions about a specific phone they always have the out most delighted customer service. When placing the order for me at this point it's quick because I have an account with them, and their shipping times are up to par with their terms. I have been purchasing not only cellphones from them but also mobile hotspots, and I am so happy to say that they do recieve my seal of approval!

I purchased a cell phone from ElectronicsForce.com a few years ago and had a great experience but my most recent phone I purchased turned out to be defective and ElectronicsForce.com has not backed their product by either repairing the phone, replacing or refunding the purchase price. I purchased a Samsung Galaxy Note 9+ 128k phone on 2/17/2022. It was delivered on 3/15/22. I first notified electronicsforice.com of the problems with the phone on 3/23/22. The S-pen was not recognized as connecting, and callers experience a disruptive echo when I speak with them. After many discussions with electronicsforce.com, I was told electronicsforce.com would not send me a new phone or refund my money. ElectronicsForce.com sells older model phones that are both new and refurbished, and my phone was sold to me as new, but the phone’s warranty had expired on 6/28/21. While the phone was new, it was pre-activated on 6/28/20, and therefore, Samsung’s one-year warranty had expired. This process of electronicsforce.com tyring to figure out what to do took months. My only option is for Electronicsforce.com to repair it. I filled out a repair ticket and sent the phone to the electronics force to be repaired on 6/6/22. I was told it was sent to Samsung for repair. I received the phone back on 9/3/22, and it is still broken. In fact, the S-pen was missing from the returned phone and the replacement Samsung-manufactured S-pen that I purchased does not stay in the phone. I have called the customer service line numerous times this month, and my calls roll over to their messaging service. I sense they have caller id and are hoping I stop calling. I sent an email last week and was told someone would call me this Monday, and no one called. I sent another email to them today, and there has been no response.