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Elavon U.S. Reviews | Read Customer Reviews of elavon.com

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Administration & Services
Elavon U.S.

Elavon U.S.Reviews of elavon.com

3.4677 reviews
Administration & Services
2 Concourse Pkwy NE, Atlanta, Georgia

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Elavon U.S.3.4

Reviews677 About Contact

Overall score

3.4 out of 5

Average

Average of 677 reviews

Distribution

5★58%
4★1%
3★0%
2★0%
1★40%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 725-1243
elavon.com
[email protected]
2 Concourse Pkwy NEAtlanta, GA 30328

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About Elavon U.S

Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.

Elavon U.S. (elavon.com) has 677 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: Elavon U.S, elavon.com
Website: elavon.com
Category: Administration & Services
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 24% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Elavon U.S reviews

677 approved reviews, newest moderated first

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Christy A.
Jan 14, 2025
Heather Williams was amazing
Heather Williams was amazing! She puts the capital C in customer service. She was so polite and patient. She really deserves some recognition.Thanks again
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customer
Jan 8, 2025
Should have just called!
I have been working via email to get my problem solved and she did it in no time. MUCH APPRECIATED!
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customer
Jan 8, 2025
Angela Has Great Customer Service
Angela was polite, patient and helpful!
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Ashante R.
Jan 6, 2025
The excellent worker!!!
Ms. Priscilla was very helpful. She went above and beyond to make sure everything I needed was completed and done. Even holding on when it took me time to find information that was emailed to me in November. She made bad situation a lot easier.
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Lucas K.
Jan 6, 2025
My customer rep was great
My customer rep was great. She helped me organize my accounts to make is easy to see all in one place. Helped me get a rate review to avoid paying extra fees.
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customer
Jan 3, 2025
Help add accounts to get statements
Help add accounts to get statements
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customer
Jan 2, 2025
A live person answers the phone and…
A live person answers the phone and stays with you until the transaction is complete. This is done quickly.
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Timothy B.
Dec 31, 2024
US Bank and Evalon customer service…Hope you get Angela
US Bank and Elavon customer service SUCKS unless you get through to Angela in Texas. She was GREAT! She was able to give me all the facts with no B.S. She didn't give me all good news but she was straight and factual, I like that. She was the fourth person I dealt with concerning my merchant fees and the ONLY one who could help me with factual answers, thanks Angela. 5 stars for Angela 1 star for everyone else hence the 3 star rating.
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