Elavon U.S.Reviews of elavon.com

Absolutely appalling customer service. Having processed in excess of £100k worth of transactions, they are now denying I have had an account with them. Make life extremely difficult as apperantly they can't find account details on your name, address or postcode. Deapite having filled PCI compliance online and their website saying it has been completed, have received numerous calls and emails stating it needs to be done. Have offered to compete again over the phone as requested, this never gets completed. I no longer have the terminals having cancelled the contracts. Elavon expect me to do the chasing and their work for them and refuse to escalate the issue to a complaint. They would appear to be in breach of UK data protection GDPR.

Great service

The agent was super friendly and knowledgeable! My problems was corrected and I was able to continue business as usual!!!

Angela was super helpful and was able to walk us through every step in no time. Very professional Thank you!

Nice person and very knowledgeable. Was able to accomplish what was needed from a very cordial person and in a very reasonable time frame.

A gentleman His Name is Larry helped activate and open my unit. He was patient, Helpful and polite. And further as there were things I did not understand. he never gave up on me and said if I have any things that trouble me get back to us and we will give you advice. You do no get that help often

I GOT THE ANSWERS I NEEDED

THE CUSTOMER SERVICE REP WAS VERY PATIENT AND HELPFUL.