Elavon U.S.Reviews of elavon.com

Valerie, was quick and effective. She did everything she could to fix the issues and at the end she was able to swap my equipment that was over due to be replaced

Josie was EXCELLENT at explaining my merchant services credit card statement…she spent 45 minutes explaining the different rates/charges 👍

The contact I spoke with listened intently, understood what my concerns were with PCI, spoke ENGLISH and was aware of the frustrations caused by the PCI personnel and their poor directions and phone numbers to call to cancel the account. The contact I spoke with processed my request in less than 5 minutes! I was very impressed with their knowledge and abilities to help. Thank you for excellent customer service!!! Regards, Eric Zockoff Ztek Engineering LLC 888-403-2505

My representative, Tamara, was absolutely outstanding. She patientlyassisted me in adding a merchant account to my dashboard and doing research as the first account she attempted to add had no transactions. She also assisted me with a refund issue in converge. She was kind, patient, and attentive to my concerns as I was having issues with reconciliation of my accounts. She is a 5 star employee. I would have hugged her if she was in person!

Robyn helped because she noticed there was a mistake with the way something I ordered was emailed to me when I was supposed to receive something from ups. Robyn also said she would be monitoring this issue so she could email me when action needed to be taken. Robyn was also very sweet, attentive and patient with me. How I wish everyone working within customer service was as kind and able to dissolve any issues. Thank you

The technician was very knowledgeable and answered all my questions. She did extensive search for me. Speach was very clear and so friendly to talk to.

Money account More expensive god protection

Your accociate Zora was very knowledgable and provided a great service. Raman